Sanhtyna Lam
Lutz,FL
Summary
Motivated undergraduate student pursuing a B.A. in Psychology, with a growing interest in business and behavior across organizational settings. Currently exploring pathways in psychology, finance, and human resources. Plans for additional education in business to build a multi-career path in psychology and businesss and support a multi-disciplinary career.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Tsaocaa
Tampa, FL
02.2023 - Current
- Prepared and customized a variety of beverages, ensuring consistency and quality with each order.
- Created a welcoming atmosphere by engaging with regular customers and managing delivery and pick-up orders.
- Balanced front-of-house responsibilities with drink preparation during peak hours.
- Collaborated with team members to improve workflow and keep inventory stocked while maintaining cleanliness and organization.
Casual Hostess
Friend - El Tequila's Authentic Mexican Restaurant
South Daytona, FL
06.2022 - 09.2022
- Welcomed and seated guests and managed reservations, ensuring a smooth guest flow during busy shifts.
- Assisted with restaurant cleanliness and supported team members as needed.
- Maintained professionalism in a fast-paced environment.
Crew Team Member
Baskin Robins
Daytona Beach, FL
06.2021 - 07.2022
- Delivered friendly and efficient service in a fast-paced environment, managing high-volume orders with accuracy.
- Handled register operations, processing payments and promoting seasonal items.
- Demonstrated reliability and time management by consistently working late-night shifts as late as 1:00am, and frequently picking up additional shifts as needed.
- Maintained product quality and presentation standards while adhering to health and safety protocols.
Education
High School Diploma -
Spruce Creek High School
Port Orange, FL05.2022
Bachelor of Arts - Psychology
University of South Florida
Tampa, FLSkills
- Customer Service
- Adaptability & Learning Orientation
- Detail-oriented
- Work Ethic
- Teamwork, Communication & Collaboration
- Positive Attitude
Affiliations
- Kappa Phi Lambda Sorority, Inc.
Timeline
Crew Team Member
Tsaocaa
02.2023 - Current
Casual Hostess
Friend - El Tequila's Authentic Mexican Restaurant
06.2022 - 09.2022
Crew Team Member
Baskin Robins
06.2021 - 07.2022
High School Diploma -
Spruce Creek High School
Bachelor of Arts - Psychology
University of South Florida
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