Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sani Valentin

San Marcos,TX

Summary

My name is Sani Valentin and Fitria is my maiden name,im Indonesian nationality (asian) I am a responsible, disciplined, high-integrity and loyal,very healthy, energetic and have no physical or mental disabilities,I am very happy to help others and listen to their problems and open for critics, but as Indonesian we not very fluently speak english like philliphines,but i understand basic english conversation and im very trust worth,I worked for government hospital as Planning and Evaluation staff since 2005 until 2009 and my last position in Medical Record team until 2016,i worked also for private company at Lotus Globalindo Sentosa,LLC as Administration Staff and person in charge at coil nail distributor in Jakarta since 2017 until November 2022,with very less supervision,i have my work authority in America (EAD)

Overview

14
14
years of professional experience
1
1
Certification

Work History

Person in Charge

Lotus Globalindo Sentosa,LLC
Jakarta, Indonesia
05.2017 - 11.2022
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Managed daily operations of the department, including scheduling staff and assigning duties.
  • Provided guidance and support for personnel as needed.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Resolved customer complaints in a professional manner while adhering to company guidelines.
  • Assisted in recruiting, interviewing, hiring, onboarding, disciplining, evaluating, coaching, mentoring and terminating employees.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Communicated effectively with team members on matters related to work assignments.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Received deliveries, scanned packages and updated orders in internal database.

Plan and Evaluate Staff

General Hospital Tangerang
TNG, Indonesia
04.2009 - 03.2016
  • Implemented strategies to take advantage of new opportunities.
  • Performed administrative tasks such as filing paperwork and responding to emails.
  • Collaborated with staff teams to achieve work goals and adhere to deadlines.
  • Plan and make quarterly and semester hospital work plan
  • Attend government meeting at Regent's office to hear the annual report plan

Medical Records File Clerk

General hospital Tangerang
TNG, Indonesia
01.2009 - 03.2016
  • Scanned incoming documentation.
  • Pulled patient records and transferred information to appropriate parties.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Kept department clean, organized and professional.
  • Provided support in transitioning paper-based charts to electronic formats.
  • Coordinated with external organizations for transfer of confidential patient information.
  • Tracked and processed release of information requests.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Located and retrieved files, assisting public with general information.
  • Purged outdated files.
  • Verified record copies before handing each over to check for and remove unnecessary details.

Education

Bachelor of Arts - Public Relations

Mercu Buana University
Jakarta,Indonesia
01.2010

Skills

  • Staff Management
  • Operations Management
  • Strategic Planning
  • Training and Mentoring
  • Staff Discipline
  • Goal-Oriented

Certification

  • Exercising Leadership : Foundamental Principles (Harvard University, Enrolling)
  • Crisis Management by London School of Public Rlelation (Reed.UK 2023)
  • Negotiation Skills : Win Win Mastery Tip and Tips for Profesional (Reed.UK 2022)
  • Telephone Etiquette (Reed.UK 2022

Timeline

Person in Charge

Lotus Globalindo Sentosa,LLC
05.2017 - 11.2022

Plan and Evaluate Staff

General Hospital Tangerang
04.2009 - 03.2016

Medical Records File Clerk

General hospital Tangerang
01.2009 - 03.2016

Bachelor of Arts - Public Relations

Mercu Buana University

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Sani Valentin