Sania Bonner
Saint Paul,MN
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of industry practices and market conditions.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Director of Operations
Dennys Restaurant
Burnsville, Minnesota
03.2012 - 09.2026
- Collaborated with management on strategic planning for restaurant growth initiatives.
- Created policies and procedures for improved workflow processes.
- Worked with management team to develop operational goals aligned with business strategy.
- Provided leadership and guidance to subordinate managers and supervisors.
- Ensured compliance with applicable laws, regulations, industry standards.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Maintained budgeting documents for accurate tracking of expenses.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed inventory levels, coordinating with suppliers for timely deliveries.
- Developed training programs for staff, enhancing customer service skills and knowledge.
- Implemented cost-control measures to optimize budgeting and reduce waste.
- Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
Supervisor
Perkins Family Restaurant
Saint Paul
07.2001 - 09.2013
- Supervised daily operations and ensured adherence to company policies.
- Trained and mentored new employees on best practices and safety protocols.
- Coordinated schedules and assigned tasks to optimize team performance.
Shift Leader
Marías Cafe
Minneapolis, Minnesota
05.2006 - 07.2012
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members on cafe procedures and best practices.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Delegated tasks to employees and monitored activities and task completion.
Server
Mickeys Diner
Saint Paul, Minnesota
06.1996 - 05.2006
- Provided exceptional customer service in a fast-paced diner environment.
- Managed multiple tables efficiently during peak dining hours.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
Guadalupe Alternative Programs
Saint Paul, MinnesotaSome College (No Degree) - Dental Hygiene
Century College
White Bear Lake, MNSkills
- Operational strategy
- Policy writing
- Budget management
- Compliance oversight
- Customer relationship management
- Staff development
- Cost control
- Strategic planning
- Team leadership
Certification
- Food Manager Certificate
Accomplishments
- Award for Food Safety Excellence
- Award for Cleanliness
Timeline
Director of Operations
Dennys Restaurant
03.2012 - 09.2026
Shift Leader
Marías Cafe
05.2006 - 07.2012
Supervisor
Perkins Family Restaurant
07.2001 - 09.2013
Server
Mickeys Diner
06.1996 - 05.2006
Guadalupe Alternative Programs
Some College (No Degree) - Dental Hygiene
Century College