Saniah Bailey
Dynamic professional with extensive experience in customer service and medical office support at Vanderbilt Children’s Hospital. Proven ability to enhance patient relations and ensure confidentiality while managing front desk operations. Skilled in data entry and organization, consistently fostering positive relationships and achieving operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Work History
Desk Assistant
1 Year 9 Monthsengaging customer service skills and a solid work ethic as a daycare monitoring of daily check-in and dismissal. graded parents and helped check in and out. As well as payments.
- welcome all parents into daycare and assisted with organizing children belongings
- supervise and monitor children during outdoor play to ensure safety.
- assist gray school, kids with homework and before and aftercare.
- assuring all documents and emergency contact information are all up-to-date on a quarterly basis.
Sale Associate
1 Year 9 Months• Assisting with answering phone calls and checking availability for bookings.
- interacting with any customers, answering any questions they may have
- checking in with the owner to review all upcoming bookings.
- interviewing and responding to all inquiries and providing details and closure.
Sale Associate
2 Monthsresponsible for assisting customers, promoting products and services, providing excellent customer service, while meeting sale goes in building positive customer relationships.
• assisted customers with product and service selections.
• maintain positive customer relationships
• maintain a organized and welcoming sales environment.
Medical Receptionist
6 Monthsmedical receptionist on the 10th floor PCICU.
responsible for welcoming patients, managing front desk, operations, answering phone calls, verifying patient information, and providing excellent customer service while maintaining patient confidentiality.
• greeted patient and visitors professionally
• answered incoming phone calls
• put workers on and off duty
• put in work orders for nurses
Education
High School Diploma
Skills
Accomplishments
• demonstrated reliability, teamwork, and willingness to take on additional responsibilities.
• provided quality patient and resident care while maintaining comfort, dignity , and safety
• developed strong communication and costumer service skills through working directly with patients, residents, and costumers.
• successfully managed multiple responsibilities in fastest healthcare and customer service environments.