SANIKA MOGHE
Union City,CA
Summary
Results-oriented Business Systems Analyst with over 7 years of professional experience driving successful digital transformations in diverse technology and engineering projects. Proven expertise in requirements gathering, software documentation, gap analysis, data analysis, and SDLC methodologies. Seeking a leadership-based role as a Product Owner, Product Manager, Sr. Scrum Master, or Senior Business Analyst to leverage skills and drive impactful solutions for organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Technology Analyst
First 5 Alameda County
08.2023 - Current
- Led business analysis, configuration, testing, documentation, and user support for the Salesforce Non-Profit HIGH5 platform, managing award data, events, and training using JIRA and Confluence for project management
- Developed and managed an in–house Accounts Payables Workflow Application, streamlining workflows, coordinating voucher processing, and overseeing project management using Smartsheet
- Built a centralized Document Management System in SharePoint, enhancing document organization and compliance, and conducted data analysis using Power BI and MS Excel.
Sr. Business Systems Analyst (Product)
First Republic Bank
06.2022 - 08.2023
- Developed and executed product strategy, maintained product roadmap, and managed integrations, ensuring alignment with business goals and timely delivery for the Salesforce Financial Cloud Application
- As a Business Analyst and Scrum Master, prioritized tasks, managed product backlog, refined user stories in JIRA, and facilitated cross-functional team collaboration and stakeholder communication
- Performed Data Management and Analysis tasks such as creating complex workflow rules, data validation, and dashboards in Salesforce, provided data migration and resolution support, and documented processes in Confluence.
Sr. nCino/Salesforce Business Analyst
BankUnited
12.2021 - 06.2022
- Led solution discovery, gathered and documented complex requirements, and configured functional and technical aspects of nCino and Salesforce for customer onboarding, loan origination, and treasury management
- As a lead business analyst, performed gap and feasibility analysis, managed product backlog, created test plans and scripts, facilitated UAT sessions, and conducted data mapping and migration to ensure data quality and governance standards
- Provided training and user support including day-to-day end-user assistance, knowledge transfer sessions, developing communication plans for change management, and maintained documentation in Confluence for team collaboration and progress reporting.
Salesforce Business Analyst / Scrum Master
Citizens Bank
08.2019 - 12.2021
- Led the design and implementation of nCino/Salesforce solutions, including customer onboarding, loan origination, and treasury management, ensuring alignment with business strategy and maximizing value
- Gathered and documented complex requirements, managed product backlog, facilitated scrum ceremonies, conducted change management, and ensured data quality and governance using JIRA and Confluence
- Created detailed UML and ER diagrams, developed test plans and UAT sessions, provided day-to-day system support, conducted knowledge transfer sessions, and maintained documentation for team collaboration and progress reporting.
Business Systems Analyst / Scrum Master
Barclays Bank
03.2019 - 07.2019
- Led requirement gathering and documentation, integrated Audience Builder with Marketing Cloud, and customized Salesforce components for improved customer segmentation and engagement
- Performed feasibility and gap analysis, built ER and UML diagrams, collaborated on data architecture, and created interactive reports using Power BI
- Created test plans and scripts, facilitated UAT and go-live sessions, maintained documentation in JIRA, and conducted knowledge transfer sessions on Salesforce CRM and digital marketing features.
Business Analyst
BL Companies
01.2019 - 02.2019
- Built and managed stakeholder relationships, analyzed business processes, and recommended effective business software solutions
- Provided project management support, translated requirements into functional specifications, and ensured timely completion and testing of deliverables.
Business Consultant
Columbine Logging
07.2018 - 01.2019
- Communicated business requirements to the development team, automated test frameworks, and developed business cases for prioritization
- Analyzed business performance reports, translated technical information for non-technical stakeholders, coordinated system demos, and provided detailed project status reports.
Salesforce Business Analyst
Dabur
06.2015 - 07.2016
- Facilitated requirements gathering, feasibility and gap analysis, and collaborated with stakeholders to build and implement a FinancialForce cloud-based Supply Chain Management MVP on the Salesforce platform
- Created detailed ER and UML diagrams, assisted with data migration, established role-based hierarchies, and implemented business rules and workflows
- Led User Acceptance Testing (UAT) sessions, maintained project documentation and RTM, supported go-live sessions, and provided postproduction support and training.
Education
Master of Science - Management And Leadership
Campbellsville University
Campbellsville, KY03.2025
Professional MBA in Information Technology -
Campbellsville University
03.2024
Master of Information Technology and Management -
Campbellsville University
06.2023
Master of Science in Environmental Science -
The University of Texas at Arlington
05.2018
Bachelor of Science in Geology -
Savitribai Phule Pune University, India
06.2015
Skills
- Business Analysis: Requirements gathering, documentation, gap analysis
- Program Management: Strategic planning, stakeholder engagement
- Product Development: Road mapping, user story creation, backlog management
- Project Management: Agile methodologies, JIRA, Confluence
- Leadership: Cross-functional team collaboration, training, mentoring
- Documentation: BRD, FRD/FRS, RTM, technical manuals
- Analysis: Cost Benefit, Feasibility, Impact, Risk, ROI
- Methodologies: Waterfall, Spiral, RUP, XP, DevOps, Scrum, Kanban
- Tools: JIRA, SharePoint, Smartsheet, Confluence, Salesforce, Balsamiq, MS Visio, Tableau, Power BI
- Testing: Unit, Integration, UAT, Regression, Smoke, Performance
Certification
- Certified Salesforce Associate, 09/01/23
- Certified Scrum Product Owner, 02/01/21
- Certified Scrum Master, 07/01/19
Personal Information
Title: Senior Business Systems Analyst
Timeline
Sr. Technology Analyst
First 5 Alameda County
08.2023 - Current
Sr. Business Systems Analyst (Product)
First Republic Bank
06.2022 - 08.2023
Sr. nCino/Salesforce Business Analyst
BankUnited
12.2021 - 06.2022
Salesforce Business Analyst / Scrum Master
Citizens Bank
08.2019 - 12.2021
Business Systems Analyst / Scrum Master
Barclays Bank
03.2019 - 07.2019
Business Analyst
BL Companies
01.2019 - 02.2019
Business Consultant
Columbine Logging
07.2018 - 01.2019
Salesforce Business Analyst
Dabur
06.2015 - 07.2016
Master of Science - Management And Leadership
Campbellsville University
Professional MBA in Information Technology -
Campbellsville University
Master of Information Technology and Management -
Campbellsville University
Master of Science in Environmental Science -
The University of Texas at Arlington
Bachelor of Science in Geology -
Savitribai Phule Pune University, India
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