Saniyah Shaikh
Plano
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Administrative Assistant/Customer Experience Manager
Kytin Corp.
Emeryville, California
10.2025 - Current
- Processed 250 orders through ShipBob while also managing 150+ emails and chats every day.
- Handled dividing work among employees in order to ensure a smooth and consistent work flow
- Created Microsoft Excel and Google spreadsheets to keep track on information including price differentials between programs, defective return rate and info, returns reports and how to divide inventory transitions between warehouses.
Assistant Manager I
Hot Topic
San Bruno, California
08.2023 - 10.2025
- Maintained average 4.9 star rating in customer reviews
- Boosted store profits by making ab average of $800 on slow days and $1600 on high traffic days.
- Excelled with 75% membership sign ups and 5% credit card applications.
- Trained and mentored new staff, fostering a knowledgeable and efficient workforce.
Executive Team Leader
Target
Antioch, CA
02.2020 - 08.2023
- Developed training materials and conducted end user training sessions for new and existing users on Workday features, ensuring effective utilization and user proficiency.
- Conducted training sessions mentoring staff on best practices and company policies, enhancing team understanding and compliance.
Education
Bachelor of Science - Business Analytics
California State University, East Bay
Hayward, CA01-2028
Associate of Science - Business Administration 2.0
Foothill College
Los Altos, CA12-2025
Skills
- Microsoft Office
- Marketing
- Tableau visualization
- Python
- C
Timeline
Administrative Assistant/Customer Experience Manager
Kytin Corp.
10.2025 - Current
Assistant Manager I
Hot Topic
08.2023 - 10.2025
Executive Team Leader
Target
02.2020 - 08.2023
Bachelor of Science - Business Analytics
California State University, East Bay
Associate of Science - Business Administration 2.0
Foothill College