Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Timeline
Sanjeev Bajpai

Sanjeev Bajpai

California

Summary

With 11+ Years of Professional Experience as a Business System Analyst/Project Manager/Product Manager with Auto, Media, Publishing, and entertainment industry.

Good knowledge of Workflows and Content Management Tools. In-depth knowledge of all the phases within the Software Development Life Cycle (SDLC) such as Requirements, Analysis/Design, Development, and Testing. Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team co-ordination, solving business problems, supporting company strategies while maintaining personal accountability. Excellent Training skills, facilitation, PowerPoint presentations, maintaining performance metrics, develop training manuals, documentation & communicating to users. Proficient with business intelligence technologies and methods. Managed Data Science & Data Analytics team as a Product Manager. Responsible for gathering requirements from users in the operations group, and performing data mapping for the application, confirm and vacillating the requirement at the time of BA testing. Performed data analysis by using SQL queries. Experience in conducting GAP analysis by identifying existing technologies, documenting enhancement to meet the end-state requirements, User Acceptance Testing (UAT), SWOT analysis, Cost-Benefit analysis, and ROI analysis. Extensive knowledge of Salesforce.com implementation cycle in Sales, Marketing, Service and support modules. Highly efficient, demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks. Proven aptitude for working independently and within a team environment to meet project deadlines. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction. Versatile Project Manager possessing dynamic client oversight, issue resolution and cost analysis skills. Offering 11 years of demonstrated history successfully juggling multiple projects simultaneously. Strong knowledge of MS Office and various project management software. Versatile Project Manager possessing dynamic client oversight, issue resolution and cost analysis skills. Offering years of demonstrated history successfully juggling multiple projects simultaneously. Strong knowledge of MS Office and various project management software. Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. Strategic-thinking Project Manager with over [Number] years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. IT Salesforce Project Manager/Product Manager

Horiba Instruments Incorporated
Irvine, CA
01.2021 - Current
  • Horiba Instruments is one of the leading companies in the manufacturing industry
  • I am working here to implement and provide a recommendation of all Salesforce product, Salesforce Sales Cloud, Pardot, Service Cloud, which companywide will use to generate more revenue and provide a better customer experience
  • I’m leading a worldwide team in 22 countries.

Sr. Project Manager

Los Angeles Times
El Segundo, CA
06.2019 - Current
  • Los Angeles Times is one of the leading companies in the publishing industry
  • I am working here to implement and provide a recommendation of all Salesforce product, Salesforce Sales Cloud, Social Studio, Marketing Cloud & DMP, which companywide will use to generate more revenue and provide a better customer experience
  • Also, leading the Data Science team as a Product Manager to identify the opportunity to bring more subscribers.

Sr. Business System Analyst/Salesforce Project Manager

Irvine Company
Irvine, CA
09.2018 - 05.2019
  • IC is one of the leading companies in the real estate market
  • I'm working here to develop the Irvine Company Office Mobile app used by IC office rental properties to improve work-life balance
  • Also, I'm working on the production support of ICO.com (Irvine Company Office website).

Sr. Business System Analyst/Project Manager

American Honda Motor
Torrance, CA
02.2016 - 09.2018
  • Responsibilities include technical lead responsible for supporting the design, development, and implementation of software development solutions
  • Worked as a Global Connected Customer Experience IT Systems Analyst worked within a software development team/ Managing Business Team in US/Canada and Japan, directly collaborating with software developers, testers, and software development managers
  • As a Systems Analyst, I participated in all software development phases, including requirements definition, design, development, test, and production deployment support.

Lead Business System Analyst/Project Manager

DIRECTV/Mutual of Omaha (through Cignium Technology)
El Segundo, CA
04.2014 - 01.2016
  • Responsibilities include Planning and led projects for customers of extensive marketing and technology services firm
  • Analyzed client systems and processes and worked with vendors to develop custom solutions
  • Led design and customization of systems
  • Managed the design of databases for batch processing, transactional systems, and data warehouses
  • Directed complete software and system development life cycles.

Sr. IT Business Analyst

DIRECTV
El Segundo, CA
01.2013 - 01.2014
  • Responsibilities include working with the Customer Care and Field Services organization to manage all IT implementations in the Operations domain.

Education

MS - Electrical & Computer Engineering

New York Institute of Technology, New York, NY
05-2012

BS - Electronics & Communication

Uttar Pradesh Technical University
07-2008

Skills

  • Workflows
  • Content Management Tools
  • Software Development Life Cycle (SDLC)
  • Leadership
  • Technology Solutions
  • Application Testing
  • Quality Assurance
  • Training
  • Business Intelligence
  • Data Analysis
  • Salesforcecom
  • Time Management
  • Multi-tasking
  • Project Development
  • Systems Implementation
  • Risk Management
  • Strategic Planning
  • Project Management
  • Document Management
  • Data Review
  • Business Analysis
  • Customer Relations Specialist
  • Customer Relations
  • Agile Methodology
  • Building Applications
  • Project Scope

Certification

  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Administrator

Languages

English
Full Professional

References

References available upon request.

Timeline

Sr. IT Salesforce Project Manager/Product Manager - Horiba Instruments Incorporated
01.2021 - Current
Sr. Project Manager - Los Angeles Times
06.2019 - Current
Sr. Business System Analyst/Salesforce Project Manager - Irvine Company
09.2018 - 05.2019
Sr. Business System Analyst/Project Manager - American Honda Motor
02.2016 - 09.2018
Lead Business System Analyst/Project Manager - DIRECTV/Mutual of Omaha (through Cignium Technology)
04.2014 - 01.2016
Sr. IT Business Analyst - DIRECTV
01.2013 - 01.2014
New York Institute of Technology - MS, Electrical & Computer Engineering
Uttar Pradesh Technical University - BS, Electronics & Communication
Sanjeev Bajpai