Summary
Overview
Work History
Education
Skills
Skills Summary
Technical Summary
Websites
Timeline
Generic

Ravikanth Samudrala

Summary

With over 10 years of experience in analysis, design, and programming on the Salesforce.com CRM platform as a solution architect, developer, and administrator, I am skilled at creating robust, scalable Salesforce applications that drive business success. My expertise in collaborating effectively with technical teams, along with my knowledge of software development life cycle (SDLC) methodologies, best practices, and industry standards, enables me to consistently deliver results on time and meet expectations.

Overview

10
10
years of professional experience

Work History

Sr Salesforce Developer

Salesforce.com
Pennsylvania
07.2020 - Current
  • Designed and developed a custom Meetings and Events Lightning application on the partner portal using the Salesforce Community Cloud platform with the Lightning Web Runtime (LWR) framework
  • This application significantly improves loading times and currently manages over 1,000 events per day
  • By creating a unified experience for event submission and automating most of the event handling processes, we have reduced processing time by approximately 60-70%
  • Designed and developed the implementation of Salesforce Work.com for our employee return-to-office project, utilizing FSL features for shift management and integrated with the Lenel system for employee badge activation
  • Worked on various integrations, including connecting Salesforce with Slack web APIs and with our internal application ACT Readiness, which is used for assigning and tracking employee course enrollments
  • Additionally, I developed a custom Slack UI using the Salesforce UISF framework
  • Also automated the course assignment and verification process
  • Integrated our Salesforce Internal application with external application for event approval by leveraging the custom configurable forms to enhance the Basecamp experience
  • I played a key role in the strategic development and deployment of unlocked packages, utilizing scratch orgs and Salesforce SFDX to significantly enhance the CI/CD process and foster creativity
  • Worked on enterprise architecture, where I helped define the application roadmap, analyze business capabilities, and simplify process unification by leveraging best practices from Salesforce-related frameworks
  • I am familiar with MuleSoft and Salesforce integration, and I completed a proof of concept (POC) for data loading and batch Apex triggers from MuleSoft
  • Additionally, I built Lightning components and user interfaces that enhanced the visual appeal and functionality of Lightning applications
  • Utilizing reusable components and server-side Apex controllers, I efficiently retrieved data from APIs for seamless integration
  • I also created scalable components using both Aura and LWC frameworks

Sr Salesforce Developer

PayPal Inc
Conshohocken, PA
06.2018 - 07.2020
  • Involved in Developing and Managing our Loan builder application which Funds more than $4B Loan to Small Business Customers, Managing Sales Pipeline, Implementing SFDC Best practices, Improving adaption and usage of salesforce application, Process development and Troubleshooting
  • Actively participated in Pilot Lightning Migration of our internal classic Sales Pipeline application using AURA Components and Lightning Web Components
  • Developed a Home-Grown Distribution System Called Cyclone for Leads,Cases,Opportunities which Increased the Productivity by 50% and Commission of Sales Representatives
  • Designed applications by leveraging the Salesforce Design Patterns and Best Practices, Integrated Salesforce with Internal as well as External systems for CBC report, Merchant Account Creation, Credit Assessment, Credit Policy Exceptions and Loan Decision
  • Integrated our Salesforce Instance with Global PayPal Salesforce Instance for Lead Referral Project Which increased our Revenue by 35%, Integration Provisioned by OAUTH2.0 and Has REST API Integration
  • Increased the Org Code Coverage to above 90% by Levaraging the Salesforce Best Practices and also reduced the Governor Limits by 40%
  • Peer Reviewing the Pull Requests of code changes, resolving the Merge conflicts using bit bucket and Source tree
  • Deploying and automating the packages using the CI/CD Tools like Source Tree for Version control and Branch management, Team City for Package creation, Octopus for Deployment and Slack for Deployment notification

Salesforce Developer & Administrator Consultant

Collaborate Solutions Inc.
Shrewsbury, MA
01.2015 - 06.2018
  • Has various experience over developing, configuration, Unit testing, Production support in salesforce Sales cloud & Service cloud modules in Health, Finance and Retail Industry
  • Developed salesforce applications leveraging Apex controller, SOQL, SOSL adhering to Governor limits, custom object design, developed responsive UI's using Visualforce components, Visual Force Pages and Bootstrap
  • Integrated salesforce with external system using REST based Webservices
  • Designed and Developed Custom User Creation/Assignment Feature, with few clicks Business Analyst Can create the users for multiple business Roles and Units, Reduced the time of User Setup by 70%
  • Have experience in creating regular batch apex and aggregate batch apex for various business use cases
  • Implemented knowledge articles, Email Services & Shield Encryption, customized live agent as per business requirements, Implemented OKTA SSO for internal users through IIQ Management
  • Designed and Developed Salesforce Partner Communities to expose our internal application to external users for Offer and Order Creation and Case Management
  • Designed and developed several complex Custom summary, Matrix Reports and Dashboards for our sales and service representatives, developed custom scheduled reports using apex code
  • Integrated few app-exchange applications with our salesforce org like Dupe catcher, DocuSign, Congo Composer, Cisco Bucher + Suter
  • Used ANT Tool, Snapshot, Eclipse Ide for Deployments between sandboxes and sandboxes to Production
  • Have good understanding on Design, workflow, Monitoring of Informatica data loader with salesforce
  • Created UML class Diagrams using Visual paradigm tool for Business process modelling and Designed UI Prototypes for business approval using Gliffy editor
  • Ability to work in a global cross -functional team environment to design, help and enhance business

Education

Master of Science -

University of Missouri Kansas City
12.2014

Bachelor of Technology -

Jawaharlal Nehru Institute of Technology
06.2013

Skills

  • Salesforce Sales cloud
  • Service cloud
  • Community cloud
  • APEX code
  • Apex Triggers
  • Batch APEX
  • VF Pages
  • Visualforce components
  • Lightning Aura Components
  • Lightning Web Components
  • Java
  • JavaScript
  • CSS
  • Bootstrap
  • JQuery
  • AJAX
  • Salesforce to Salesforce Integration
  • Web-Services-Rest API
  • SOAP API
  • Streaming API
  • Bulk API
  • Agile methodologies
  • Waterfall methodologies
  • Forcecom IDE
  • Apex Data Loader
  • BitBucket
  • GIT
  • ANT Tool
  • Snapshot
  • Informatica ETL Tool
  • CLI Data loader
  • DocuSign
  • AppExchange applications
  • Source Tree
  • Octopus
  • Team City
  • MuleSoft
  • Jenkins
  • Checkmarx
  • SFDX
  • Slack Web API's
  • GraphQL
  • Object Modelling
  • Data Management
  • Security and Sharing settings
  • Workflows
  • Validation Rules
  • Process Builder
  • Approval Process
  • Community Management
  • Duplicate Management
  • Email Services
  • User Management
  • Salesforce SHIELD
  • Platform Encryption
  • Platform Events
  • Field service lighting
  • Sandbox Management
  • Salesforce Analytics
  • Einstein ChatBots
  • Salesforce CPQ
  • Einstein Co-Pilot
  • Jira
  • Rally
  • TFS
  • Azure DevOps
  • Visual Paradigm
  • Gliffy editor

Skills Summary

Designing Salesforce Sales cloud, Service cloud, Community cloud applications using APEX code, Apex Triggers, Batch APEX, VF Pages, Visualforce components, Lightning Aura Components, Lightning Web Components, Java, JavaScript, CSS, Bootstrap, jQuery, AJAX, Salesforce to Salesforce Integration, Web-Services-Rest API, SOAP API, Streaming API, Bulk API, Salesforce Admin, Platform App Builder, Salesforce PD I, Salesforce PD II, Salesforce AI Associate, Familiar with both Agile and Waterfall methodologies., Force.com IDE, Apex Data Loader, BitBucket, GIT, ANT Tool, Snapshot, Informatica ETL Tool, CLI Data loader, DocuSign, AppExchange applications, Source Tree, Octopus, Team City, MuleSoft, Jenkins, Checkmarx, SFDX, Slack Web API's, GraphQL, Object Modelling, Data Management, Security and Sharing settings, Workflows, Validation Rules, Process Builder, Approval Process, Community Management, Duplicate Management, Email Services, User Management, Salesforce SHIELD and Platform Encryption, Platform Events, Field service lighting and Sandbox Management, Salesforce Analytics, Einstein ChatBots, Salesforce CPQ, Einstein Co-Pilot, Jira, Rally, TFS, Azure DevOps, Visual Paradigm, Gliffy editor

Technical Summary

  • Expertise in building Salesforce instances from the scratch to meet business needs and objectives.
  • Experienced in Transforming Salesforce Experience Cloud portals with decisive customization that delivers unparalleled, personalized user experiences.
  • Skilled in Apex error management for optimal performance and stability, and adept at utilizing flows to elevate automation efficiency.
  • Integrated third-party applications and systems with Salesforce utilizing RESTful and SOAP APIs to enhance business processes and ensure seamless data synchronization.
  • Skilled in migrating data from traditional applications to SFDC using Import Wizard, Apex Data Loader, Dataloader.io, and Informatica Cloud.

Timeline

Sr Salesforce Developer

Salesforce.com
07.2020 - Current

Sr Salesforce Developer

PayPal Inc
06.2018 - 07.2020

Salesforce Developer & Administrator Consultant

Collaborate Solutions Inc.
01.2015 - 06.2018

Master of Science -

University of Missouri Kansas City

Bachelor of Technology -

Jawaharlal Nehru Institute of Technology

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Ravikanth Samudrala