Summary
Overview
Work History
Education
Skills
Work Authorization
Certification
Timeline
Generic

SAN JUANITA CARRASCO

Del Valle

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cabin Appreance Agent

GAT
02.2022 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Used excellent customer service skills in addressing passengers' needs.

Supervisor

NAS
01.2019 - 04.2020
  • Supervises group of 8 people, interior security search of the aircraft and interior cleaning of the aircraft
  • Makes sure all aircraft are cleaned and turns in all paperwork in a timely manner
  • Fills in when employees call in or do not shown up to work
  • Reports daily hours and daily reports to main office via email.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Team Lead

Lone Star Overnight
05.2014 - 09.2015
  • Team lead for my shift, worked with group of 15 employees
  • Tracked down packages for customers
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Handled all Spanish calls.

Office Manager

Fiesta Motors
08.2007 - 05.2012
  • Manager, Collections Department, Service department, sales department
  • Took payments via phone, online and in person
  • Collected past due accounts, Insurance claims and Bankruptcy accounts
  • Daily reconciliation
  • Set employees schedules.

Education

High School diploma -

Donna High School

Massage Therapist -

Austin Massage Therapy School

Skills

  • Customer Service (10 years)
  • Spanish
  • Office Management
  • Supervising Experience
  • Drivers license
  • Educational Aide Certificate

Work Authorization

Authorized to work in the US for any employer

Certification

Educational Aide Certificate/Substitute Teacher


Timeline

Cabin Appreance Agent

GAT
02.2022 - Current

Supervisor

NAS
01.2019 - 04.2020

Team Lead

Lone Star Overnight
05.2014 - 09.2015

Office Manager

Fiesta Motors
08.2007 - 05.2012

High School diploma -

Donna High School

Massage Therapist -

Austin Massage Therapy School
SAN JUANITA CARRASCO