San Juanita Garcia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Bookkeeper
Sanchez Financial Consultants Inc
09.2011 - 04.2025
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Established QuickBooks accounting system to reflect accurate financial records.
- Provided ongoing training to staff members on proper bookkeeping practices to improve overall financial literacy within the organization
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
Medical Clerk/Receptionist
Farias Home Health
05.2010 - 09.2011
- Managed incoming and outgoing phone calls, addressing inquiries from patients, healthcare providers, and nurses
- Maintained an organized filing system for physical copies of medical documents as needed for reference or backup purposes
- Scheduled nurses visits for patients
- Managed large volumes of data entry tasks within tight deadlines
- Reviewed nurses notes before billing
Customer Service Representative
JCPenney
06.2005 - 11.2008
- Provided customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Received and inspected incoming shipments from Catalog orders, verifying accuracy of contents against purchase orders
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
- Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges
Assistant Manager
Danny's
06.2003 - 06.2005
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of up to 6 employees, providing guidance and support to maximize productivity
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
Education
Certification - Medical Billing And Coding
Kaplan College
6410 McPhersonHigh School Diploma -
United South High School
4001 Los Presidentes Ave05-2002
Skills
- Bookkeeping
- Bank statement reconciliation
- Time management
- Payroll preparation and processing
- Exceptional organization
- Data entry
- Quickbooks
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bookkeeper
Sanchez Financial Consultants Inc
09.2011 - 04.2025
Medical Clerk/Receptionist
Farias Home Health
05.2010 - 09.2011
Customer Service Representative
JCPenney
06.2005 - 11.2008
Assistant Manager
Danny's
06.2003 - 06.2005
Certification - Medical Billing And Coding
Kaplan College
High School Diploma -
United South High School
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