Sanleyana Isma
Margate,FL
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Manager
Paradies lagadere
Fort Lauderdale, FL
01.2024 - Current
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Verified customer age requirement for alcohol or tobacco purchases.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Education
High School Diploma -
Highschool: Lycee Du Cent Cinquantenaire of Port-a
07-2018
Nursing
FTC TRAINING CENTER - Certified Nursing Assistant-
Skills
- Retail Operations
- Staff Training
- POS System Troubleshooting
- Operations leadership
- Attention to Detail
- Documentation And Reporting
Certification
- Cpr Certifaction
Languages
English
Elementary
Haitian Creole
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
Cashier Manager
Paradies lagadere
01.2024 - Current
High School Diploma -
Highschool: Lycee Du Cent Cinquantenaire of Port-a
Nursing
FTC TRAINING CENTER - Certified Nursing Assistant-
- Cpr Certifaction
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