Sannie Lopez
Tacoma
Summary
Results-oriented server with experience in fostering positive guest interactions and managing high-volume service environments. Expertise in effective communication and time management enhances dining experiences and supports sales growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
Tacoma
09.2025 - Current
- Promoted desserts, appetizers, and specialty drinks, enhancing customer experience and driving sales.
- Utilized customer feedback to enhance service quality and refine menu offerings.
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Assisted guests with menu selections and dietary restrictions with knowledge and care.
- Managed multiple tables efficiently during peak dining hours to ensure timely service.
Server
el antojo mexican grill
Tacoma
04.2024 - 01.2025
- Trained new team members on restaurant policies and service standards, enhancing team readiness.
- Provided exceptional service to high volume of daily customers, contributing to positive dining experiences.
- Handled money transactions accurately while following company procedures for cash payments, ensuring financial accuracy.
Server
el sabroso
lakewood
05.2023 - 06.2024
- Delivered customer service that enhanced overall satisfaction and repeat business.
- Provided excellent customer service to enhance dining experiences.
- Took and processed food and drink orders accurately.
- Collaborated with kitchen staff to ensure timely meal preparation.
Education
Some College (No Degree) -
Tacoma Community College
Tacoma, WASkills
- Point of sale
- Order processing
- Customer service
- Upselling techniques
- Positive guest interactions
- Effective communication
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Microsoft Expert (Microsoft 360 apps)
Timeline
Server
Olive Garden Restaurant
09.2025 - Current
Server
el antojo mexican grill
04.2024 - 01.2025
Server
el sabroso
05.2023 - 06.2024
Some College (No Degree) -
Tacoma Community College