Sanobar Khatoon
Skokie,IL
Summary
Experienced HR and administrative professional with a background in applicant screening, onboarding, and employee records management. Strong in office administration, document organization, and handling sensitive information with accuracy and discretion. Known for clear communication and dependable support across busy teams.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Customer Experience Colleague
Macys
Skokie, IL
11.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Human Resources Assistant
Miznah Dresses
Hyderabad , Telangana
10.2022 - 05.2023
- Facilitated recruitment screening at Miznah Dresses by reviewing applicants and coordinating interviews to ensure a smooth hiring process.
- Evaluated applicant resumes for open positions to identify qualified candidates that align with organizational needs.
- Prepared onboarding paperwork and maintained new hire records.
- Provided timely, professional HR support by addressing employee inquiries and resolving concerns to foster a positive workplace environment.
- Maintained accurate employee records for wages, performance reviews, benefits, and leaves of absence.
Administrative Assistant
Aromens Communication
Hyderabad, Telangana
03.2017 - 09.2021
- Kept calendars, appointments, and meeting schedules organized to enhance coordination for communication team.
- Prepared meeting materials, agendas, and follow-up notes for internal reviews.
- Answered incoming calls, screened inquiries, and routed messages to ensure efficient communication flow.
- Responded to phone calls and emails with clear information to support business correspondence.
- Sorted files, records, and confidential office documents to facilitate quick retrieval and support office operations.
Education
BBA - Human Resources Management
Osmania University
Hyderabad09-2022
Skills
- Customer service management
- Customer relationship management
- Interpersonal communication
- Candidate evaluation
- Office administration
- Document management
- Team collaboration
- Problem solving
- Workplace support
Certification
- Certification in Organizational Administration
- Accomplished an Internship at Amazon
Timeline
Customer Experience Colleague
Macys
11.2024 - Current
Human Resources Assistant
Miznah Dresses
10.2022 - 05.2023
Administrative Assistant
Aromens Communication
03.2017 - 09.2021
BBA - Human Resources Management
Osmania University