Sanoj Gurung
Everett,MA
Summary
proven fine dinning server with 8+year of experience and excellent customer service skills in f&b hospitality industry ,able to work under pressure and highly adaptable
Overview
9
9
years of professional experience
Work History
Server/bartender
Renassiance Boston Waterfront Marriott
05.2023 - Current
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Completed requisitions to maintain required stock par levels.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Served high customer volumes during special events, nights, and weekends.
- providing excellent costumer service during their dining experience
- check the id before serve the alcohol
Server
Legal Seafod Boston Longwharf
05.2021 - 06.2023
- welcomed the guests and provide menu and recommendation
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- keep clean and stock the side station
Server/Private Bartender
Intercontinental Hotels Group
02.2017 - 01.2023
- provide a forbes standard dinning experience with accommodations necessary to ensure that guest enjoy
- greet the costumer and warm welcome
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items to enhance sales numbers.
- maintain the company standard service core value
- attend the internal meetings
- work as team keep good relationship with coworker
Server /Server Assistant
Hyatt Regency Boston Harbor
10.2015 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Navajeewan High School
Nepal06.2012
Skills
- bartending
- fine dinning server
- pos/micross
- Adaptable and Flexible
- Staff Training
- Food Safety Standards
- Strong Work Ethic
Timeline
Server/bartender
Renassiance Boston Waterfront Marriott
05.2023 - Current
Server
Legal Seafod Boston Longwharf
05.2021 - 06.2023
Server/Private Bartender
Intercontinental Hotels Group
02.2017 - 01.2023
Server /Server Assistant
Hyatt Regency Boston Harbor
10.2015 - 12.2019
High School Diploma -
Navajeewan High School
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