Santalee Rodriguez
Wilmington,DE
Summary
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 2 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Overview
6
6
years of professional experience
Work History
Company Driver
Central Transportation Services Inc.
West Chester, PA
03.2023 - Current
- Ensured compliance with all applicable safety regulations while driving and loading and unloading cargo.
- Maintained accurate records of deliveries, including signatures from recipients as proof of delivery.
- Inspected vehicle before each trip to ensure proper working condition of brakes, lights, wipers, tires and other related equipment.
- Followed appropriate procedures for reporting any mechanical issues encountered during trips.
- Complied with all applicable traffic laws at all times when operating company vehicle.
- Documented daily mileage logs, fuel consumption reports and other relevant information accurately in log book.
- Delivered freight on time to specified destinations according to predetermined schedules.
Company Equipment Delivery Driver
Kast Distributors
Carneys Point, NJ
03.2022 - 03.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Transported and safely delivered items to prevent damage or loss.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Company Driver
Arctic Glacier Premier Ice
Upper Chichester , PA
07.2022 - 02.2023
- Maintained safe driving habits to protect property and general public on roadways.
- Adhered to DOT standards and regulations.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Inspected vehicle and maintained gas, oil and water levels.
Inbounding and Outbuilding Customer Representative
Stay Fresh Foods
Pennsauken, NJ
11.2017 - 04.2022
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Set up and activated customer accounts to maintain QA satisfaction levels.
Education
Smith And Solomon Driving Training School
New Castle, DE06.2022
High School Diploma -
Woodrow Wilson High School
Camden, NJ06.2011
Skills
- Customer service excellence
- Payment processing
- Quality assurance
- Clean MVR
- Refrigerated trailers operation
- Customer-oriented
- Dependable and reliable
- Assisting customers
- Class A license
- Hazardous Material Endorsement
- Tanker Endorsement
Timeline
Company Driver
Central Transportation Services Inc.
03.2023 - Current
Company Driver
Arctic Glacier Premier Ice
07.2022 - 02.2023
Company Equipment Delivery Driver
Kast Distributors
03.2022 - 03.2023
Inbounding and Outbuilding Customer Representative
Stay Fresh Foods
11.2017 - 04.2022
Smith And Solomon Driving Training School
High School Diploma -
Woodrow Wilson High School
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