Santana Bailey
456 Horner Run Pennsboro,WV
Summary
Accomplished Admissions Liaison with a proven track record at Encompass Health Rehabilitation Hospital, adept in strategic planning and interpersonal communication. Excelled in enhancing patient outcomes through innovative care strategies. Developed strong communication, relationship-building, and organizational skills in a fast-paced admissions environment. Seeking to transition into a more challenging position while leveraging these transferrable skills to contribute positively.
Overview
7
7
years of professional experience
Work History
Admissions Liaison
Encompass Health Rehabilitation Hospital
Parkersburg, WV
07.2020 - Current
- Collaborate with various departments to ensure a seamless transition for patients.
- Collaborate with admissions team to develop and implement strategies to improve admissions process.
- Confirm all insurance benefits met standards of admissions as dictated by policy. Verify patient insurance eligibility and entered patient information into system. Complete prior authorizations.
- Manage online databases and information systems to ensure accurate tracking of applicant data and facilitate efficient decision making.
- Complete leadership rounds. Resolve patient complaints/concerns using established follow-up procedures.
- Preceptor; June 2024-Current. Train new staff on the preadmitting process, insurance, phone etiquette and other admission duties.
- Rehab Liaison/Marketing (PRN)
Respiratory Therapist
Encompass Health Rehabilitation Hospital
Parkersburg, WV
06.2019 - 06.2021
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
Respiratory Therapist
Ruby Memorial Hospital
Morgantown, WV
06.2018 - 12.2018
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Tested pulmonary function and analyzed arterial blood gas to identify abnormalities and issues with patient lung function. Conducted tests such as EKGs.
Education
Associate of Science - Respiratory Therapy
Washington State Community College
Marietta, OH05-2018
Skills
- Strategic planning & Analytical thinking
- Interpersonal communication
- Professionalism
- Certified respiratory therapist, CPR/AED
- Self motivation
- Organized and detail oriented
- Effective communication
- Caring and empathetic
- Reliability
- Multitasking
Timeline
Admissions Liaison
Encompass Health Rehabilitation Hospital
07.2020 - Current
Respiratory Therapist
Encompass Health Rehabilitation Hospital
06.2019 - 06.2021
Respiratory Therapist
Ruby Memorial Hospital
06.2018 - 12.2018
Associate of Science - Respiratory Therapy
Washington State Community College