SANTANA CHAVEZ
Albuquerque,NM
Summary
As a recent psychology graduate, a robust understanding of human behavior and extensive experience in cultivating positive relationships across various contexts have honed proficient interpersonal, communication, and multitasking skills. Dedication to fostering a positive work environment, forging connections, and personal and professional growth. Moreover, adaptability and a drive to contribute to team success characterize readiness to navigate diverse challenges and seize opportunities for growth and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spa Attendant
Arctic Labs
01.2024 - 05.2024
- Supported front desk operations including booking appointments, greeting guests upon arrival, and processing payments accurately while maintaining the confidentiality of client information.
- Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing the risk of contamination or illness.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Child Development Specialist
Boys and Girls Club
03.2023 - 11.2023
- Worked with children of varying ages, interests, skills, and developmental levels, and organized appropriate activities
- Transported and escorted program participants to and from field trips and school
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Provided a nurturing environment that supported children''s emotional well-being, reducing instances of challenging behavior.
Servers Assistant
Pf Changs
12.2022 - 02.2023
- Maintained a clean, safe, and organized work environment to safeguard servers and patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
Server
Olive Garden
05.2021 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Brand Ambassador
Aerie
05.2019 - 10.2019
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean sales floor and straightened and faced merchandise.
Sales Associate
Schlotzsky's
04.2018 - 10.2018
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
Education
Spanish And Culture
University of Barcelona
Bachelor of Arts - Psychology
New Mexico State University
Las Cruces, NM05.2024
Skills
- Personable
- Ability to Multitask
- Proficient computer skills
- Effective Communicator
- People Oriented
- Child Development Knowledge
Certification
- CPR
- First Aid
Timeline
Spa Attendant
Arctic Labs
01.2024 - 05.2024
Child Development Specialist
Boys and Girls Club
03.2023 - 11.2023
Servers Assistant
Pf Changs
12.2022 - 02.2023
Server
Olive Garden
05.2021 - 08.2021
Brand Ambassador
Aerie
05.2019 - 10.2019
Sales Associate
Schlotzsky's
04.2018 - 10.2018
Spanish And Culture
University of Barcelona
Bachelor of Arts - Psychology
New Mexico State University
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