Dedicated manager with expertise in enhancing guest satisfaction, optimizing staff scheduling, and coordinating successful events. Proven ability to lead teams during crises and effectively train employees.
Overview
2
2
years of professional experience
Work History
Manager
hollywood cinema 16
Jackson, Tn
01.2026 - 08.2026
Managed customer service initiatives to enhance guest satisfaction.
Supervised daily operations and staff scheduling for film screenings.
Coordinated event logistics for special screenings and community engagement activities.
Provided leadership during times of organizational change or crisis situations.
Trained employees on additional job positions to maintain coverage of roles.
host
Mc'alister's
Jackson, Tn
12.2025 - 07.2026
Managed reservations and organized seating arrangements efficiently.
Greeted and seated customers, enhancing their dining experience.
Monitored wait times and updated guests, improving customer satisfaction.
Assisted team by efficiently completing various tasks.
cashier/cook
Mc'Donsld's
Jackson, Tn
02.2024 - 12.2025
Operated cash register, ensuring accurate and timely processing of customer transactions.
Processed customer transactions efficiently using point-of-sale systems.
Maintained cleanliness and organization of the checkout area daily.
Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
Guided customers in menu selections and provided detailed answers to inquiries about offerings.