Santana McGruder
University of Texas at San Antonio
Laurel,MD
14
years of professional experience
Results-driven business operations and executive support professional with over 9 years of experience in higher education. Skilled in managing complex calendars, coordinating travel and events, and supporting financial operations. Expertise in leading cross-functional projects and streamlining administrative processes to enhance efficiency. Strong communicator with the ability to anticipate needs and foster stakeholder relationships, driving collaboration and achieving organizational goals.
Work History
Senior Administrative Associate – Center for Career-Engaged Learning
2 Years 6 Months- Partnered with departmental leadership to coordinate daily operations, financial administration, procurement, travel logistics, and cross-functional initiatives, enhancing support for faculty, staff, students, and external partners.
- Coordinated travel logistics and financial administration for multi-day New York program supporting 25 students and 6 staff members, overseeing travel procurement, expense tracking, and vendor coordination to ensure smooth execution of all logistics.
- Established and facilitated recurring administrative and financial working sessions, including departmental purchasing card reconciliation meetings, providing guidance and troubleshooting support to ensure timely completion of financial documentation.
- Prepare procurement and financial documentation for departmental events, including vendor tracking, payment coordination, and expenditure reporting.
- Reconcile departmental One Card transactions and assist with director-level card reconciliations, ensuring accuracy and compliance with university policies.
- Built collaborative relationships across multiple academic departments, proactively identifying operational challenges and implementing administrative solutions that reduced workload for faculty and staff.
Senior Administrative Associate – Sanger Learning Center
11 Months- Coordinated administrative and financial operations for a center serving 10,000+ students annually.
- Managed payroll for 10 student employees and supported payroll administration for over 250 student educators, ensuring timely and accurate processing.
- Led recruitment, onboarding, and compliance activities in partnership with Human Resources utilizing Workday.
- Oversaw procurement transactions, reconciled Pro-Card statements, processed invoices, and maintained purchasing documentation to support operational efficiency.
- Coordinated leadership meetings, prepared documentation, tracked action items, and facilitated follow-up with stakeholders to enhance communication and accountability.
Program Coordinator – Clinical Psychology
11 Months- Directed operational planning and execution of departmental events and professional development programs, coordinating logistics, vendor partnerships, scheduling, and financial administration to enhance program delivery.
- Managed honorariums, procurement requests, textbook requisitions, and program expenditures, ensuring accuracy and compliance with institutional financial policies.
- Coordinated program schedules and logistics, ensuring seamless execution of university events.
- Developed training materials and resources to enhance staff onboarding processes.
- Managed communication between departments, fostering collaboration on program initiatives.
Administrative Assistant II – Disability Support Services
2 Years 4 Months- Coordinated departmental operations, optimizing leadership scheduling, managing purchasing requests, processing requisitions, and facilitating communication among faculty, staff, and students.
- Led and mentored a team of 10 student employees, enhancing office operations and service delivery.
- Maintained confidential records, ensuring compliance with FERPA and university policies to protect student information.
Academic Support Coordinator – Graduate Education
2 Years 10 Months- Streamlined business and administrative operations for Graduate College using PeopleSoft, Salesforce CRM, and university information systems.
- Coordinated application processing and records management while implementing workflow improvements to enhance graduate student services.
- Coordinated support services to enhance student engagement and retention initiatives.
- Developed and maintained relationships with internal and external stakeholders for effective resource allocation.
- Implemented process improvements to streamline communication between departments and increase efficiency.
Education
Bachelor of Science - Psychology
Skills
Financial management
Budget Monitoring
Payroll Processing
Transaction Review
Financial Reporting
Vendor Management
Vendor Coordination
Workday
PeopleSoft
Concur
Project coordination expertise
Travel Coordination
Process Improvement
Strong organizational skills
Team leadership qualities
Expert time management
Timeline
Senior Administrative Associate – Sanger Learning Center
University of Texas at Austin
2024.04 - 2025.03Read More
Senior Administrative Associate – Center for Career-Engaged Learning
University of Texas at San Antonio
2024.02 - CurrentRead More
Program Coordinator – Clinical Psychology
California Baptist University
2021.09 - 2022.08Read More
Administrative Assistant II – Disability Support Services
The Catholic University of America
2019.03 - 2021.07Read More
Academic Support Coordinator – Graduate Education
Arizona State University
2012.08 - 2015.06Read More
Arizona State University
Bachelor of Science from Psychology
Read More