Summary
Overview
Work History
Education
Skills
Timeline
Intern

Santana Sabatini

Seguin,TX

Summary

Experienced Direct Support Professional bringing 10 years of quality performance in support of individuals, lead and supervisory roles. Skilled in mentoring team members. Dependable, establishes rapport and trust with Individuals and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Hardworking and enthusiastic Catering Production trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success and customer serivce.

Overview

15
15
years of professional experience

Work History

Catering Production

Corner Bakery Cafe
03.2015 - 09.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare, cook and present food to event guests with strong attention to detail and presentation expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Oversaw catering orders to verify accuracy and completeness.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Followed food safety practices and sanitation guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Lifted and carried heavy materials.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Pushed, pulled and transported large loads and objects.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Seasoned and cooked food according to recipes or personal judgment and experience.

Supervisor

Community Access Services
02.2014 - 11.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Conducted meetings with DSP team members to promote productivity and commitment and care to individuals.
  • Supervised and participated in daily operations (passing medications, physical and mental care, transportation and cleaning) tp improve each Individual's lives, and maintain employee productivity.
  • Maintained Individuals finances, medical care and house hold. Shopping both retail and groceries for each and all individuals.

Direct Support Professional /Lead Medical

Community Access Services
08.2006 - 01.2014
  • Administered medication as directed by physician.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful environment.
  • Certifications in; Personal Protective Interventions, First Aid and CPR, Blood Borne Pathogens.
  • Assisted Individuals with daily living needs to maintain self-esteem, general wellness, independnce and happiness.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe, and well-organized patient environment.
  • Transported Individuals to medical and dental appointments, and to and from work to provide support.
  • Monitored progress and documented individuals health status changes to keep care team updated.
  • Encouraged and supported Individuals to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated individuals files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Production Lead

Letica Corporation
07.2005 - 08.2006
  • Supported employees by providing breaks and assistance where needed.
  • Trained workers in proper operation, calibration and maintenance of production line equipment.
  • Organized regular production line cleaning and sanitation. Disposed of trash and cardboard. Removed unusable materials to recycled and reused.
  • Aided in quality control when needed.
  • Line productions for plastics products; buckets, lids and gadgets.
  • Stacked, organized products and prepared them to be shipped.

Education

High School Diploma -

Saint Helens High School
Saint Helens, OR
06.2005

Skills

  • Food Preparation
  • Maintain Food Safety
  • Diet Sheet Collection
  • Hand-Eye Coordination
  • Meal Delivery
  • Guest Interaction
  • Supervising Employees
  • Scheduling Medical Appointments
  • Supporting Daily Living Needs
  • Administrative Support
  • Compassionate Care
  • Schedule Workers

Timeline

Catering Production

Corner Bakery Cafe
03.2015 - 09.2020

Supervisor

Community Access Services
02.2014 - 11.2014

Direct Support Professional /Lead Medical

Community Access Services
08.2006 - 01.2014

Production Lead

Letica Corporation
07.2005 - 08.2006

High School Diploma -

Saint Helens High School

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Santana Sabatini