Santana Tapia
San Francisco,CA
Summary
Results-oriented professional with 14 years of experience in community advocacy, event production, and marketing. Proven track record in multimedia campaigns, stakeholder management, and fundraising. Skilled in communication, problem-solving, and large-scale event planning. Committed to promoting inclusivity and social justice. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
15
15
years of professional experience
Work History
TGINC Community Case Manager
Openhouse
11.2023 - Current
- Create analysis of current resources serving TGINC communities in San Francisco and broader USA
- Managed confidential information, collected data, and maintained deliverables on variety of sites
- Established, maintained and strengthened over dozen partnership to organizations, corporations, and community
- Partnered with local organizations to expand access to social and community services.
- Created action plans to support wellbeing of Transgender elders serving over 50 clients.
- Committed to attending weekly trainings on subject relating to: care of LGBTQ elders; best practices in providing care navigation; and issues impacting minority communities.
Community Advocate - Independent Organizer
Independant
01.2009 - Current
- Lead fundraising campaigns, raising over $50,000 to support community projects
- Strengthen public speaking skills through speaking engagements at various events
- Organize and execute large-scale events, coordinating logistics and ensuring smooth execution.
- Served as accessible resource for locals seeking assistance or guidance on navigating complex systems related to employment, housing, or education.
- Increased awareness of community resources through organizing workshops, trainings, and seminars.
Co-Owner/CMO
Fluid Cooperative LLC
06.2020 - 06.2023
- Spearhead multimedia campaigns, merchandise development, and community collaborations
- Manage key stakeholder relationships, ensuring successful partnerships and collaborations
- Oversee event production, including logistics planning, budgeting, and on-site coordination
- Administer office duties, including invoicing, payment processing, and maintaining innovative solutions
- Provide technical support for website, communication platforms, and social media accounts.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Prepared annual budgets with controls to prevent overages.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
Consultant/ Advisor
Sephora
01.2019 - 03.2020
- Consulted on the 'We belong to something beautiful' campaign, ensuring inclusivity for trans individuals
- Developed and delivered makeup classes tailored to the needs of trans individuals
- Provided personalized skincare routines and expertise, promoting HydraFacial training services
- Achieved top performer status for selling skincare services.
Northern California Youth Organizer
GSA Network
08.2015 - 11.2018
- Developed curriculum on LGBT terminology, systems of oppression, and allyship
- Organized an annual conference for over 400+ LGBT youth from different counties in Northern California.
Education
High School Diploma -
Mission High School
San Francisco, CA05.2015
Skills
- Multimedia Campaigns
- Stakeholder Management
- Event Production
- Fundraising
- Public Speaking
- Social Media Management
- Professional Growth and Development
- Client meetings
- Interviewing skills
- Service planning
- Onsite facility tours
- Written and verbal communication
- Referral management
- Client Advocacy
- Certified in CPR/AED
- Multicultural Sensitivity
- Needs Assessment
- Community Outreach
Awards
- Queer LifeSpace's Queer Youth Visibility Award
- 40 Changemakers in San Francisco
- Sainted by Sisters Of Perpetual Indulgence
Volunteer Experience
- Trans March - Trans Advisory Council, Served on the TAC to support in identifying ways in which the city could better serve its TGNC constituents.
- Trans Day of Visibility - Trans Advisory Council, Served on the TAC to support in identifying ways in which the city could better serve its TGNC constituents.
- Trans Day of Remembrance - Trans Advisory Council, Served on the TAC to support in identifying ways in which the city could better serve its TGNC constituents.
- Office of Transgender Initiatives - Trans Advisory Council, Served on the TAC to support in identifying ways in which the city could better serve its TGNC constituents.
- Somos Familia - Board Member, Coordinated 10th-anniversary fundraising gala and served as an aid to their program development.
- High School is a Drag But It Shouldn't Be" - Fundraiser Drag Show, Performed in the annual fundraiser as a drag queen for two consecutive years; Organized and executed a drag show with Mission High's Queer Straight Alliance.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
TGINC Community Case Manager
Openhouse
11.2023 - Current
Co-Owner/CMO
Fluid Cooperative LLC
06.2020 - 06.2023
Consultant/ Advisor
Sephora
01.2019 - 03.2020
Northern California Youth Organizer
GSA Network
08.2015 - 11.2018
Community Advocate - Independent Organizer
Independant
01.2009 - Current
High School Diploma -
Mission High School
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