Summary
Overview
Work History
Education
Skills
Timeline
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Santario lamar hackett

Charlotte,NC

Summary

Experienced server bringing enthusiasm, dedication, and exceptional work ethic. Trained in customer service with knowledge of running a restaurant. High energy and outgoing with a dedication to positive guest relations. High volume dining, customer service, and cash handling background.

Overview

6
6
years of professional experience

Work History

Server, Trainer

Key holder Carolina Ale House
Charlotte, NC
07.2012 - 11.2015
  • Train new servers and floor staff on guest service expectations, safety procedures, proper food handling.
  • And restaurant protocols.
  • Monitor dining room to ensure optimal guest experiences.
  • Work with individual servers to improve performance.
  • Answer customer inquiries and resolve issues promptly.
  • Schedule wait and floor staff, approve time off.

Server/Host

Bar tender Buffalo Wild Wings
Charlotte, NC
04.2010 - 07.2012
  • Delivered exceptional, friendly, and fast service Answered questions about menu selections and made recommendations when requested Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest(s) expectations.
  • Skillfully anticipated and addressed guests service needs.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.

Education

Diploma - West Mecklenburg

6.13/2009

Associate's -

Johnson C Smith
8.20

Skills

  • Reliable and reliable
  • proper Cash handling
  • Reliable team worker
  • Engaging personality
  • Excellent multi-tasker
  • Engaging personality
  • Proven leader

Timeline

Server, Trainer

Key holder Carolina Ale House
07.2012 - 11.2015

Server/Host

Bar tender Buffalo Wild Wings
04.2010 - 07.2012

Diploma - West Mecklenburg

Associate's -

Johnson C Smith

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Santario lamar hackett