Summary
Overview
Work History
Education
Skills
Timeline
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Santhosh K

Santa Clara,CA

Summary

Accomplished O2C Product leader with a strong expertise in Implementing/Managing O2C/Q2C Business Applications.

  • Over 15+ years of experience as an Enterprise Product leader/Owner/Architect, strong expertise in implementing/managing (Operations) business systems for SAP,1P & 3P tools. AI/ML Enthusiast!
  • Led large SAP Finance/OTC Subscription/Revenue workstream transformational initiatives to replace legacy business applications and have a proven track record of leading consensus across mid level to Senior leadership teams (Regional business & accounting controllers, CFO teams).

Overview

9
9
years of professional experience

Work History

SAP Finanace/O2C Product Owner

Google LLC
01.2019 - Current
  • Managed O2C initiatives at Google, concentrating on improving Quote to Cash processes for SaaS and hardware solutions.
  • Provided leadership in strategic product decision-making for both 1P and 3P.
  • Collaborated extensively across business and finance leadership to enhance product decisions, considering long-term business growth, systems automation, and scalability.
  • Designed and built systems and applications for Unified Quote to Cash business functions, including Unified Quoting, Ordering, Billing/Invoicing, Manager AR, Collections, and Suspensions functionalities.
  • Managed a multidisciplinary team of professionals, including Product Managers, Engineers, and Program Facilitators, to deliver major program deliverables.
  • Efficiently managed project budgets by proactively identifying and addressing any inefficiencies.
  • Facilitated scaling of O2C systems, supporting revenue growth from $XB to $XXB over three years.
  • Created efficient SAP frameworks, supporting seamless handling of multi-billion-dollar Capex/Opex annual budgets.
  • Led Alphabet's Treasury Banking SAP FICO transformation initiative.

SAP Enterprise Product Owner BRIM/FICA

Microsoft
04.2016 - 01.2019
  • SAP Enterprise Product Owner - BRIM/FICA
    Responsible for the overall design, release management, and operations of SAP CI/FICA for Microsoft's product offerings, generating over $45B in revenue.
  • Team Leadership and Management
    Led a team of functional consultants from the United States and India for SAP incident management, providing critical operational support and managing budgets for daily operations and release management.
  • Project Delivery Success
    Successfully led and managed the project delivery of CI/FICA, including Convergent Invoicing, Billing, AR Management, Collections, and Dunning business processes.
  • SAP Solution Manager/MS BI Telemetry Implementation
    Designed and built a solution utilizing SAP Solution Manager and MS BI Telemetry to address billing and invoicing failures across Microsoft product lines, ensuring the smooth processing of over $45B in revenue.
  • Risk Mitigation and Cost Savings
    Mitigated the risk of delayed book closings by three days and achieved cost savings in service desk operations by implementing IT process improvements, enabling timely alerts and actions for critical issues.

SAP Revenue SAAS Product Owner

Hdns Group (Client -Apple)
  • SAP BRIM/ RMCA (Convergent Billing/Invoicing).

    SAP FI-CA / RMCA Consulting in a Telecom solution Implementation, Implementation of SAP BIT architecture as part of RMCA EhP5 solution RMCA.SAP Billing and Revenue Innovation Management (BRIM), Utilities (IS-U/CCS), Public Services (IS-PS), Banking and Loans Management (FS CML), Funds Management (PS-FM), ABAP, Biller Direct Billing, Invoicing for revenue and royalty. Credit card settlement for inbound process.
    Worked on Apple iTunes Team on various projects, Radio, App bundle, EU VAT, Korea VAT, DSID, Apple MusicSAP BRIM/ RMCA (Convergent Billing/Invoicing). SAP FI-CA / RMCA Consulting in a Telecom solution Implementation, Implementation of SAP BIT architecture as part of RMCA EhP5 solution RMCA.SAP Billing and Revenue Innovation Management (BRIM), Utilities (IS-U/CCS), Public Services (IS-PS), Banking and Loans Management (FS CML), Funds Management (PS-FM), ABAP, Biller Direct Billing, Invoicing for revenue and royalty. Credit card settlement for inbound process. Worked on Apple iTunes Team on various projects, Radio, App bundle, EU VAT, Korea VAT, DSID, Apple Music
  • Skills: SAP · Enterprise Solution Design

SAP Enterprise Product Delivery Manager

Hewlett Packard Enterprise, HPE
  • As the Enterprise Product Delivery Manager, I oversaw the delivery of SAP Systems for finance, order-to-cash, and source-to-pay business functions. Led and managed the rollout of SAP Accounts Payable payment methods across North America, Latin America, Europe, the Middle East, and Africa.
  • Led and collaborated with cross-functional teams and leaders to design, build, test, and migrate projects. The team consisted of over 40 functional analysts, ABAP developers, testers, end-users, and vendors from different regions.
  • Led and played a crucial role in handling major incidents and customer escalations, promptly addressing issues and minimizing disruptions.
  • Led and maintained consistent and regular communication with business stakeholders and cross-functional engineering teams, fostering collaboration and ensuring alignment of project goals.
  • Led and conducted Q&A workshops with customers and stakeholders to understand their specific needs and challenges. Based on these insights, provided technology guidance and innovative system solutions, enhancing overall business processes.

Education

MBA - Finance, Information Technology

Hyderabad, India

Product Management, Program

Stanford School of Engineering

Skills

  • Functional skills: Enterprise Product Software, Product leadership, Cross functional leadership, People Management with Empathy and Project/Program/Budget management
  • Technical Skills: SAP Finance, Order to Cash and Source to Pay (FICO/BRIM/SD/FICA/RAR/PS/S2P/Treasury)
  • Strengths: User first approach, strong subject matter expertise, Open mindset, transparency and do things for a greater good, Keep learning
  • Technologies: SAP, UX/UI, Data analytics, Looker, MS BI, Click view, AI/ML/Generative AI specialist

Timeline

SAP Finanace/O2C Product Owner

Google LLC
01.2019 - Current

SAP Enterprise Product Owner BRIM/FICA

Microsoft
04.2016 - 01.2019

SAP Revenue SAAS Product Owner

Hdns Group (Client -Apple)

SAP Enterprise Product Delivery Manager

Hewlett Packard Enterprise, HPE

MBA - Finance, Information Technology

Hyderabad, India

Product Management, Program

Stanford School of Engineering

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