Santiago Andrade
Belleville,NJ
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Experienced with managing personnel records, benefits administration, and policy implementation. Track record of fostering team collaboration and achieving operational goals.
Overview
13
13
years of professional experience
Work History
Server/Bartender
Mia's Italian Restaurant
Orlando, FL
03.2023 - 01.2026
- Provided excellent customer service in a fast-paced dining environment, enhancing guest satisfaction.
- Coordinated with kitchen staff to ensure prompt food preparation and presentation, improving overall workflow.
- Handled customer inquiries and complaints professionally, fostering positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
42A Human Resources Specialist
Army
Columbia, Sc
10.2016 - 05.2022
- Managed recruitment processes, including screening applicants and conducting interviews.
- Developed and implemented training programs to enhance employee skills and retention.
- Coordinated employee benefits administration, ensuring compliance with regulations and policies.
- Conducted performance evaluations, providing constructive feedback to improve individual development.
Assistant Electrician
Marco Sotomayor
Bloomfield, NJ
12.2012 - 07.2014
- Assisted in installation and maintenance of electrical systems, ensuring compliance with safety standards.
- Collaborated with lead electricians to troubleshoot and resolve electrical issues efficiently.
- Supported project planning by preparing tools and materials for scheduled tasks and installations.
- Conducted routine inspections of electrical components to identify potential hazards or malfunctions.
Education
No Degree - Economics
Washington College, MD, US
Chestertown05-2018
No Degree - Economics
Essex County College
12-2017
Skills
- Strong work ethic
- Exceptional customer service
- Employee relations
- Payroll processing
- Personnel management
- HR policies implementation
- Workforce planning
- Complex Problem-solving
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Server/Bartender
Mia's Italian Restaurant
03.2023 - 01.2026
42A Human Resources Specialist
Army
10.2016 - 05.2022
Assistant Electrician
Marco Sotomayor
12.2012 - 07.2014
No Degree - Economics
Washington College, MD, US
No Degree - Economics
Essex County College