Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AdministrativeAssistant

Santiago Arceo

Management
Decatur,TX

Summary

Motivated professional with a proven record of generating and building relationships, managing projects, from concepts to completion, designing educational strategies, and coaching individuals to success. Skilled in working and adapting in any work environment and making critical decisions during challenges. Excellent communication skills, customer relation specialist, and highly skilled in building functional teams.

Overview

12
12
years of professional experience

Work History

Terminal Manager

ConGlobal
Fort Worth, TX
01.2023 - Current
  • Managed the loading and unloading process of new vehicles from railcars in the BNSF Railway Facility.
  • Monitored employee safety, performance, and productivity to assure all goals, procedures, and policies were being met to assure the passing of the yearly audits conducted by the Association of American Railroad.
  • Monitored the inventory and damage prevention of all units inside the facility which range from 3,000-5,000 units.
  • Conducted daily safety meetings with employees and daily, weekly, and monthly conf calls/ meetings with upper management and customers.
  • Fostered relationships with vendors to promote positive working relationships.
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Provided management for internal personnel, contractors and vendors.

Terminal Operations Manager

American Auto Works/ ConGlobal
Richmond , CA
02.2018 - 02.2022
  • Managed the loading and unloading process of new vehicles from railcars in the BNSF Railway Facility.
  • Monitored employee safety, performance, and productivity to assure all goals, procedures, and policies were being met to assure the passing of the yearly audits conducted by the Association of American Railroad. This audit assured that the facility was meeting the safety and quality expectations of the rail road and OEM's.
  • Monitored the inventory and damage prevention of all units inside the facility which range from 3,000-5,000 units.
  • Conducted daily safety meetings with employees and daily, weekly, and monthly conf calls/ meetings with upper management and customers.
  • Fostered relationships with vendors to promote positive working relationships.
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Provided management for internal personnel, contractors and vendors.

Assistant Operations Manager

Inter-Rail Transport
Richmond, CA
08.2012 - 07.2016
  • Coordinated with Terminal Manager in different operational issues.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Developed and maintain operational guidelines for staff.
  • Monitored employee productivity and safety.
  • Evaluated current operational strategies and recommend improvements.
  • Generated operational reports for management.
  • Worked closely with yard supervisor team to assure all safety rules and polices were being enforced.
  • Assisted office personal with scheduling, payroll, and record keeping.

Loader/Unloader

Inter-Rail Transport
Richmond, CA
05.2012 - 08.2012
  • Met expectations of loading/ unloading new vehicles from inside railcars.
  • Constantly lifting, pushing, and pulling over 50 pounds.
  • Constantly bending, climbing, and walking through long hours of day.
  • Trained and assisted new team members.

Education

High School Diploma -

Aviation High School
2011

Skills

  • Fluent in English and Spanish
  • Excellent Communication Skills
  • Management Training
  • Problem Anticipation and Resolution
  • Inventory Management Software
  • Standards Documentation
  • Emergency Operating Procedures
  • Policy Development and Enforcement
  • Performance Monitoring and Evaluation
  • Managing Terminations
  • Corrective Actions
  • Human Resources Oversight

Accomplishments

  • Named 2018 Northern California Intermodal Manager of the Year through the BNSF Railway.
  • Held the highest score of 99.6% on the yearly AAR Audit for all BNSF Facilities in 2018.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Terminal Manager

ConGlobal
01.2023 - Current

Terminal Operations Manager

American Auto Works/ ConGlobal
02.2018 - 02.2022

Assistant Operations Manager

Inter-Rail Transport
08.2012 - 07.2016

Loader/Unloader

Inter-Rail Transport
05.2012 - 08.2012

High School Diploma -

Aviation High School

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Santiago Arceo Management