Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Operating Systems and Software
References- Professional and Character
Timeline
Generic

David Chavez

Clint,TX

Summary

Analytical Terminal Manager with 12+ years experience in LTL and airfreight, dedicated to bolstering efficiency through increased payloads, improved customer service and equipment utilization.

Committed to maintaining open communications with staff members and superiors to effectively increase collaboration and eliminate operational gaps. Team-oriented approach to support terminal efforts.

Overview

13
13
years of professional experience

Work History

Terminal Manager

Forward Air
El Paso, TX
08.2023 - 06.2024
  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations as outlined in the operations audit
  • Guarantee audit compliance within all areas of the operation
  • Review terminal operating reports and adjust labor schedules for increased efficiencies
  • Create onboarding strategies for hiring, training and overall employee retention
  • Focus on employee development: organic growth through cross-training
  • Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers
  • Manage and react to day-to-day operational requirements in a professional and timely manner
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Ensure appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Provide a clean, safe working environment for all personnel and visiting customers
  • Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
  • Fully responsible for warehouse oversight up to 15-20 employees, including drivers.

Am Supervisor

Forward Air
El Paso, TX
05.2018 - 07.2024
  • Supervised and coordinated the loading and and unloading of OTR and local trucks to meet service times and avoid service failures
  • Led morning meetings with staff to review objectives for the day, but most important safety and service
  • Monitored work performance and provided constructive feedback to employees regarding their job performance and used this for yearly performance reviews
  • Ensured all duties were completed in a safe and efficient manner according to established guidelines
  • Provided training and guidance to new hires for am and pm shifts
  • Reviewed customer complaints or inquiries, identified root cause of issues, determined corrective actions needed and implemented and monitored solutions accordingly
  • monitored labor cost, adjusted hours to match tonnage to meet operational goals
  • Implemented disciplinary action when necessary following company policy guidelines
  • Worked dock operations when short handed, assisted with loading and unloading of trucks
  • Delegated work to staff, setting priorities and goals
  • Supervised up to 15 employees

PM Supervisor

Forward Air
El Paso, TX
02.2014 - 04.2018
  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Provide guidance to subordinates on goals and objectives on a weekly basis
  • Field customer calls on service issues, special service request, rates and new accounts
  • Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies
  • Execute appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Maintain facility appearance, condition and security
  • Maintain record of those responsible for trailer seal verifications
  • Perform security checks when facility is dark or during Holiday breaks
  • Perform facility inspections
  • Assist in the loading and unloading of trailers
  • Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
  • Held the top position in terminal outbound operations for 6 months straight
  • Met and exceeded load average and OS&D performance goals

Cargo Handler

Foward Air
El Paso, TX
10.2011 - 01.2014
  • Loaded and unloaded cargo from trucks, containers and warehouses.
  • Organized pallets of cargo in an orderly fashion for easy retrieval.
  • Reported any discrepancies between shipping documents and actual cargo loads.
  • Assisted with unloading hazardous materials using proper safety techniques.
  • Followed company guidelines regarding labeling requirements for each shipment.
  • Kept work area clean at all times by disposing of waste materials properly.
  • Used scanners to track parcel information, condition or receipt.

Education

Some College (No Degree) - Education

EPCC
El Paso, TX

Skills

  • Warehouse Management
  • Load Planning
  • English and Spanish Fluency
  • Staff Supervision
  • Delegation
  • Transportation Planning
  • Operations Management
  • Staff Training and Development
  • Domestic Freight Management

Affiliations

Family man

Gym

Outdoor activities

Languages

English
Native/ Bilingual
Spanish
Full Professional

Operating Systems and Software

  • 12 years of experience with AS400
  • Nuvizz -advanced experience with dispatching software
  • ATOP - Advanced Experience
  • TABLUE- Advanced Practitioner experience
  • Microsoft and Google Suite of services

References- Professional and Character

  • Available upon request

Timeline

Terminal Manager

Forward Air
08.2023 - 06.2024

Am Supervisor

Forward Air
05.2018 - 07.2024

PM Supervisor

Forward Air
02.2014 - 04.2018

Cargo Handler

Foward Air
10.2011 - 01.2014

Some College (No Degree) - Education

EPCC

Similar Profiles

CREATE PROFILE
David Chavez