James Mansfield
Shipright Solutions
Laconia,NH
20
years of professional experience
Dedicated Terminal Manager known for enhancing warehouse logistics and fostering a collaborative team environment. Skilled in staff training and process optimization, with a commitment to achieving operational excellence and customer satisfaction.
Work History
Terminal Manager
9 Years 2 Months- Oversaw terminal operations, ensuring compliance with safety regulations and operational standards.
- Managed scheduling and dispatching of shipments to optimize delivery efficiency.
- Developed and implemented process improvements, reducing turnaround times for cargo handling.
- Coordinated training programs for staff, enhancing team performance and service quality.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Fielded customer complaints and comments and rectified issues.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
Warehouse Manager
4 Years 2 Months- Oversaw daily warehouse operations to ensure efficient order fulfillment and inventory management.
- Streamlined shipping processes by optimizing routing and logistics, improving delivery timelines.
- Implemented safety protocols, reducing workplace incidents and enhancing compliance with regulatory standards.
- Trained and mentored staff on best practices in warehouse procedures and equipment usage.
- Trained new employees on the use and how to operate forklifts, Reach truck, Standup, Order picker and sit down.
- Conducted regular audits of inventory levels, ensuring accuracy and minimizing discrepancies.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Warehouse Manager
5 Years 8 Months- Developed process improvements that increased overall productivity while maintaining quality standards.
- Managed budget allocations for warehouse operations, identifying areas for cost reduction without sacrificing service quality.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Education
Associate of Science - Business Administration And Management
- [Number] GPA3.75
Skills
Warehouse management
Logistics coordination
Dispatch
Warehouse logistics
SAP navigation
Loading and unloading
Staff training and development
Problem-solving abilities
Multitasking
Teamwork and collaboration
Client engagement
Warehouse safety
Timeline
Terminal Manager
Shipright Solutions
06.2017 - CurrentRead More
Warehouse Manager
UPS
11.2012 - 01.2017Read More
Warehouse Manager
State of New Hampshire
05.2006 - 01.2012Read More
NH Career Institute
Associate of Science from Business Administration And Management
Read More