Santiago Bacariza

Orlando

Summary

Detail-oriented college student with a strong track record of exceptional customer service, accurate cash handling, and team leadership. Combines hands-on experience in fast-paced retail operations with a proven ability to manage high-pressure situations learned through elite athletics. Highly accountable, conversationally bilingual, and eager to bring a dedicated work ethic to a professional branch banking environment.

Overview

years of professional experience

Work History

Cashier, Cook, & Dishwasher

Virgin Island Thyme

Orlando, FL

09.2025 - Current

Promoted across multiple operational roles based on reliability, teamwork, and strong performance.
Process daily cash, credit, and digital transactions using POS systems, ensuring precise drawer balancing.
Deliver high-quality customer service, efficiently resolving guest inquiries to maintain a positive experience.
Collaborate with management to streamline counter operations and maintain strict service standards.

Team Captain & Athletic Leader

Nona Soccer Academy & Various Clubs

Central Florida

08.2021 - 05.2026

Served as Team Captain for competitive rosters, directing on-field strategy and motivating peers.
Developed exceptional communication and time-management skills by balancing full-time college coursework, employment, and elite athletic commitments.

Education

Associate in Arts - Kinesiology

Valencia College

Orlando, FL

01-2027

Certified Personal Trainer - undefined

National Academy of Sports Medicine (NASM)

High School Diploma - undefined

Timber Creek High School

Skills

Client Relations: Customer service excellence, conflict resolution, active listening
Financial Operations: Cash drawer management, point-of-sale (POS) systems, balancing transactions

Leadership & Tech: Team captaincy, time management, Microsoft Office (Word, Excel), Google Workspace
Languages: Bilingual (English and Conversational Spanish)

COMMUNITY SERVICE

Faith Church – "Love Week", Community Volunteer, 2025, 2026, Executed community service operations including food bank distribution, facility organization, and local landscaping., Streamlined church storage systems to improve inventory tracking and operational efficiency.
Rescue Outreach Mission, Volunteer Kitchen Assistant, 2021, 2024, Partnered with the St. Athanasius Coptic Mission group to prepare and serve meals for community members.

Timeline