Scott Smith

Cook, Cashier, Drive-thru, and Cleaning.

McDonald's Restaurant

03.2021 - 01.2022

Welcomed customers and helped determine their needs.
Seasoned and cooked food according to recipes or personal judgment and experience.
Communicated closely with servers to fully understand special orders for customers.
Developed relationships with local suppliers to obtain freshest ingredients available.
Resolved problems with orders quickly and offered refund or replacement.
Assisted customers with menu items and accurate order fulfillment.
Maintained accurate records of transactions following company procedures.
Stocked, tagged and displayed merchandise as required.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items in compliance with recipes and portioning control guidelines.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Monitored customer orders to confirm accuracy in preparation and delivery.