Scott Smith
Dayton,OH
Overview
1
1
year of professional experience
Work History
Cook, Cashier, Drive-thru, and Cleaning.
McDonald's Restaurant
West Carrollton, Ohio
03.2021 - 01.2022
- Welcomed customers and helped determine their needs.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Communicated closely with servers to fully understand special orders for customers.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Resolved problems with orders quickly and offered refund or replacement.
- Assisted customers with menu items and accurate order fulfillment.
- Maintained accurate records of transactions following company procedures.
- Stocked, tagged and displayed merchandise as required.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored customer orders to confirm accuracy in preparation and delivery.
Education
High School Diploma -
West Carrollton High School
West Carrollton, OH05.2026
Skills
- Product and Service Sales
- Sales Expertise
- Cash Management
- Product Knowledge
- Cash Drawer Management
- Stocking and Replenishing
- Cleaning and Sanitizing
- Issue Resolution
- Credit and Cash Transactions
- Order Taking
- Till Counting
- Guest Inquiries
- Cash Register Systems
- Coaching and Mentoring
- Money Handling
- Verbal and Written Communication
- Conflict Resolution
- Customer Service
- POS Systems Operations
- Customer Relations
- Goal-Setting and Achievement
- Social Perceptiveness
- Hospitality and Accommodation
- Active Listening
- Customer Service Excellence
- Order Packaging
Timeline
Cook, Cashier, Drive-thru, and Cleaning.
McDonald's Restaurant
03.2021 - 01.2022
High School Diploma -
West Carrollton High School