Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Websites
Timeline
Generic

Santiago Casallas

Miami,FL

Summary

A dynamic and results-oriented professional with certifications in Digital Marketing, Real Estate, and Personal Training. Experienced in web development, social media management, and client relations across the real estate, fitness, and marketing sectors. Skilled at helping businesses expand their online presence through optimized website creation, effective marketing campaigns, and personalized client engagement strategies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Marketing Agency Owner

Owners
Miami, FL
01.2024 - Current

Established and currently lead a marketing agency specializing in web development, digital marketing, and social media strategy. Developed a website designed to teach clients how to effectively sell their products online, leveraging a comprehensive approach to digital sales and engagement.

  • Created and launched a digital training platform that educates clients on online sales strategies, boosting their market reach and product visibility.
  • Strategized and implemented multi-channel marketing campaigns, tailored to clients’ target audiences, which resulted in measurable increases in engagement and conversion rates.
  • Enhanced clients' online presence through custom-built websites and effective social media tactics, optimizing their brand positioning and client acquisition efforts.

Realtor

The Keyes Company
01.2024 - Current
  • Managed rental contracts and buyers contracts, title insurance, deeds, addendums, and amendments.
  • Ensured compliance with legal and financial requirements.

Operations Supervisor

REEF
02.2022 - Current
  • Led accounting, team management, and organizational initiatives, ensuring project timelines and quality standards were met.
  • Managed client and subcontractor relationships, building trust and value throughout the process.
  • Reviewed and evaluated documentation related to planning, design, construction, and contract administration.
  • Responsible for pay applications, change orders, and contract compliance.
  • Attended project-related meetings, captured minutes, and recorded issues.
  • Supported process improvements, RFI management, change management, and scheduling.

Customer Service Specialist

REEF
02.2022 - Current
  • Utilized sales software and managed customer information data.
  • Resolved conflicts and facilitated effective communication with clients.
  • Supported process improvements and change management.

UFC COACH

Santiago Casallas
11.2022 - 02.2023
  • Implemented business acumen in marketing, client retention, and financial management.
  • Adapted training programs to suit diverse populations and fitness levels.

Head Swim Coach

British Swim School
07.2020 - 12.2021
  • Provided leadership and coaching, ensuring high standards of training and safety.

Education

Associate's degree - Pre-Law Studies

Miami Dade College
12.2026

Certifications The Fundamental Of Digital Marketing - Google -

Skills

  • Legal Documentation and Filing: Proficient in handling and organizing legal documents, contracts, and real estate transaction paperwork
  • Customer Service: Strong commitment to delivering exceptional customer experiences
  • Operational Excellence: Experience in managing operations, ensuring safety, and promoting effective communication
  • Financial Reporting: Knowledge of accounting principles and standards for preparing and analyzing financial statements
  • Technical Competence: Proficient in using sales, real estate, and financial management systems (QuickBooks, SAP, Oracle)
  • Marketing: Digital marketing strategies, course creation, social media management (Facebook, Instagram, Threads), brand development
  • Web Development: WordPress, WooCommerce, Tutor LMS, SiteGround management, page layout optimization
  • Project Management: Process development, Microsoft Project, Google Project
  • Coaching & Training: Fitness training, sports specialization (BSS certification), personalized coaching techniques
  • Software Proficiency: Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook) Canva, Mailchimp, Tutor LMS, WooCommerce, Astra theme

Certification

  • LinkedIn Project Management: Healthcare Projects
  • LinkedIn Excel Essential Training (Microsoft 365)
  • Microsoft Learning Data Analytics: 1 Foundations -
  • Microsoft SQL for Data Analysis
  • Real Estate Agent
  • BSS Aquatic Sports Coach – British Swim School, 2021
  • Digital Marketing Specialist – GOOGLE 2022
  • Certified Personal Trainer

Additional Information

  • 63-Hr Florida Real Estate Sales Associate Pre-License - Gold Coast Schools Issued Jan 2024 - Expires Jan 2026 0002560 Real Estate Broker/Sales Agent - State of Florida Issued Jan 2024 - Expires Sep 2025 SL3599813

Timeline

Marketing Agency Owner

Owners
01.2024 - Current

Realtor

The Keyes Company
01.2024 - Current

UFC COACH

Santiago Casallas
11.2022 - 02.2023

Operations Supervisor

REEF
02.2022 - Current

Customer Service Specialist

REEF
02.2022 - Current

Head Swim Coach

British Swim School
07.2020 - 12.2021

Associate's degree - Pre-Law Studies

Miami Dade College

Certifications The Fundamental Of Digital Marketing - Google -

Santiago Casallas