Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Dejesus

Garland,TX

Summary

Dynamic leader with a proven track record at Little Caesars Pizza, enhancing team performance and customer satisfaction. Expert in budget management and strategy development, significantly increasing sales. Skilled in bilingual communication and adept at fostering strong client and vendor relationships. Specializes in leadership, multitasking, and delivering exceptional customer experiences.

Overview

11
11
years of professional experience

Work History

General Manager

Little Caesars Pizza
06.2013 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Associate Of Applied Science - Architectural Drafting

ITT Technical Institute
Richardson, TX
07.2008

Skills

  • Leadership and team building
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Bilingual
  • Customer experiences

Timeline

General Manager

Little Caesars Pizza
06.2013 - Current

Associate Of Applied Science - Architectural Drafting

ITT Technical Institute
Santiago Dejesus