Store Leader 2/ Coach
GameStop
01 2024 - Current
- Responsible for running multiple locations
- Leading all aspects of location employees including onboarding, training, selling behaviors, accountability, mentorship and coaching
- Able to use/train others to use data analytics to drive performance and positive results
- Expert level marketing and merchandising skills
- Maintain attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Maintain visual merchandising standards, ensuring an appealing store appearance that attracted customers.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Work closely with district managers and corporate leaders on strategic planning initiatives and implementation of action plans.
- Reduced shrinkage levels
- Achieve sales targets consistently by motivating team members and creating a positive work environment.
- Lead cash management procedures
- Increased overall store productivity
