Summary
Overview
Work History
Education
Skills
Timeline
Interests
Generic

Kelvin Turner

Downers Grove,IL

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

12
12
years of professional experience

Work History

Store Manager

GameStop
10.2013 - Current
  • Ensured compliance with policies while maintaining high operational standards.
  • Increased store sales by implementing innovative marketing and customer service strategies.
  • Fostered collaboration and efficiency by promoting a supportive team environment.
  • Managed inventory controls and organized backroom for effective stock rotation.
  • Enhanced customer satisfaction by coaching associates on product knowledge and sales techniques.

Delivery Driver

Amazon
10.2021 - 02.2024
  • Navigated delivery routes efficiently, ensuring timely package arrivals to customers.
  • Operated handheld devices for scanning and tracking shipments accurately.
  • Trained new drivers on safety protocols and efficient delivery techniques.
  • Implemented best practices for load management to enhance delivery efficiency.
  • Maintained vehicle cleanliness and performed routine maintenance checks regularly.

Education

No Degree - Business

Northeastern Illinois University
Chicago, IL

Skills

  • Customer relations
  • Store operations
  • Inventory management
  • Problem-solving
  • Multitasking and organization
  • Team leadership and coaching
  • Recruitment and hiring
  • POS systems

Timeline

Delivery Driver

Amazon
10.2021 - 02.2024

Store Manager

GameStop
10.2013 - Current

No Degree - Business

Northeastern Illinois University

Interests

Passionate tech enthusiast

Coding and Programming

Photography

Volunteering (campaigns, small businesses)