Summary
Overview
Work History
Education
Skills
References
Timeline
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Santiago Lopez

Big Rapids,USA

Summary

Dynamic professional with a strong work ethic and HVAC expertise from Belaire Heating and Cooling. Bilingual in Spanish, I excel in customer communication and possess Revit and AutoCAD skills. Known for delivering exceptional service and effectively troubleshooting complex issues, I thrive in fast-paced environments while maintaining a positive attitude.

Overview

2
2
years of professional experience

Work History

Server

Big Es Sports Bar & Grill
08.2024 - Current
  • Friendly, approachable, and attentive to guests from the moment they arrived.
  • Delivered high-quality service with a positive attitude, enhancing guest experience.
  • Managed multiple tables to ensure fast, organized service for all guests.
  • Assisted team members by providing support during busy shifts.
  • Maintained composure and professionalism during busy or stressful situations, ensuring consistent service quality.

HVAC Installer/Service Tech

Belaire Heating and Cooling
01.2025 - 08.2025
  • Installed residential furnaces and air conditioning units, ensuring timely project completion and customer satisfaction.
  • Utilized manifold gauges, wrenches, and other HVAC tools to perform installation and service tasks, enhancing service quality and reliability.
  • Demonstrated strong knowledge of HVAC systems and communicated technical information to customers in a clear and professional manner.
  • Interpreted blueprints and technical drawings to determine installation requirements.
  • Assisted in troubleshooting HVAC issues, diagnosing necessary repairs or adjustments to restore system functionality.

Education

Bachelor of Science - HVAC Engineering Technology and Energy Management

Ferris State University
Big Rapids, MI
06.2027

HVAC associates degree -

Grand Rapids Community College
Grand Rapids, MI
06.2025

Skills

  • Customer communication
  • Bilingual in Spanish
  • Strong work ethic
  • Excel proficiency
  • AutoCAD skills
  • Blueprint reading
  • Revit capabilities
  • HAP experience

References

Quality Controls Person Kyle Caulkins, BelAire, (616) 634-6235

Professor David Feutz, GRCC, (616) 490-3401

Professor Joseph Pacella, Ferris, (231) 591-3586

Manager Katie Rogers, Big Es, (616) 514-0186

Timeline

HVAC Installer/Service Tech

Belaire Heating and Cooling
01.2025 - 08.2025

Server

Big Es Sports Bar & Grill
08.2024 - Current

Bachelor of Science - HVAC Engineering Technology and Energy Management

Ferris State University

HVAC associates degree -

Grand Rapids Community College
Santiago Lopez