Santiago Lucero
Albuquerque,NM
Summary
Detail-oriented professional adept at problem-solving and enhancing customer experiences. Experienced in daily store operations and effective inventory control, committed to driving operational efficiency and team success.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
O'Reilly Auto Parts
Albuquerque, NM
06.2024 - 03.2025
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Supported inventory management through accurate stock tracking and replenishment processes.
- Provided training to new team members on customer service protocols and product knowledge.
- Collaborated with the team to enhance merchandising strategies and maintain store presentation standards.
- Executed cash handling procedures, ensuring accuracy during transactions and end-of-day reconciliations.
Maintenance Supervisor
B&T Communities
Albuquerque, NM
04.2021 - 06.2024
- Supervised daily maintenance operations to ensure property standards and resident satisfaction.
- Coordinated preventive maintenance schedules, reducing equipment downtime and enhancing operational efficiency.
- Trained and mentored team members on best practices in facility upkeep and safety protocols.
- Conducted regular inspections to identify repair needs and implemented timely resolutions.
B-15
City of Albuquerque
Albuquerque, NM
01.2019 - 04.2021
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Operated lawn care equipment including mowers, trimmers, and blowers for efficient landscaping.
- Maintained grounds by mowing, edging, trimming shrubs, and removing debris to enhance aesthetics.
- Elevated overall property appearance through attention to detail when performing routine landscape maintenance duties.
Education
High School Diploma -
Rio Grande High School
Albuquerque, NMSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Retail operations
- Store organization
Timeline
Assistant Store Manager
O'Reilly Auto Parts
06.2024 - 03.2025
Maintenance Supervisor
B&T Communities
04.2021 - 06.2024
B-15
City of Albuquerque
01.2019 - 04.2021
High School Diploma -
Rio Grande High School