Santiago Navarro
Lafayette,LA
Summary
I have been working at Chick-fil-A for over 2 years now, where I earned a promotion to Position Coach and later on certified trainer. I enjoy taking on new challenges and constantly learning. I have experience in customer service, multitasking, and time management. I am adaptable, and easy to work with. I am comfortable working independently, I am a quick learner, and always aim to give every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Chick-fil-A
09.2023 - Current
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong critical thinking skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted in onboarding processes, ensuring all staff met operational standards and expectations.
Education
Associate of Applied Business - Business
South Louisiana Community College
Lafayette, LA09-2023
High School Diploma -
Lafayette Highschool
Lafayette, LA05-2023
Skills
- Customer service
- Team collaboration
- Problem solving
- Safety compliance
- Bilingual communication
- Food and safety knowledge
LANGUAGES
Spanish: Native/ Bilingual
English: Professional
Timeline
Certified Trainer
Chick-fil-A
09.2023 - Current
Associate of Applied Business - Business
South Louisiana Community College
High School Diploma -
Lafayette Highschool