Santiago Moises Montano Hernandez
Wenham
Summary
Detail-oriented student worker with strong problem-solving and customer service skills. Experienced in managing classroom scheduling and providing technical support, ensuring smooth operations, and enhancing learning experiences.
Overview
1
1
year of professional experience
Work History
Student Worker - Welcome Desk
Cordon College
Wenham, MA
08.2025 - Current
- Assisted in daily administrative tasks to support faculty and staff operations.
- Managed scheduling for classrooms and study spaces to ensure optimal use of resources.
- Provided technical support for classroom equipment, enhancing learning experiences for students.
- Coordinated student events, promoting engagement within the college community.
Center of Technology Services
Gordon College
Wenham, MA
08.2025 - Current
- Assisted students, faculty, and staff with basic technical support, including login/access issues and troubleshooting common device or software problems.
- Responded to service requests professionally and respectfully, escalating issues to full-time staff when needed.
- Helped set up and maintain classroom or event technology (projectors, computers, audio/visual equipment) to ensure smooth operations.
- Supported daily office operations by tracking requests, organizing tasks, and following established procedures with attention to detail.
- Provided clear communication to users, explaining steps and solutions in an easy-to-understand way.
Gym Assistant
Gordon College
Wenham, MA
01.2025 - Current
- Assisted in daily operations of gym facilities, ensuring cleanliness and equipment functionality.
- Provided support to fitness instructors during training sessions and member orientations.
- Managed inquiries regarding services.
- Monitored gym environment to maintain safety standards and compliance with health regulations.
Physical Plant
Cordon College
Wenham, MA
08.2024 - 08.2025
- Performed daily custodial and building maintenance support across campus facilities, including classrooms, restrooms, and common areas. Cleaned and sanitized restrooms, replenished supplies, and maintained high standards of cleanliness and safety. Vacuumed, swept, and mopped floors; maintained classrooms and building spaces for student and staff use.
- Assisted with landscaping tasks, including outdoor grounds upkeep and seasonal maintenance.
- Supported winter operations by shoveling snow and helping maintain safe walkways and entrances during storms.
Education
BBA - Accounting And Finance
Gordon College
Wenham, MA05-2028
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Organized and efficient
- Computer skills
- Customer service
- FLUENT IN Spanish (Native)
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Student Worker - Welcome Desk
Cordon College
08.2025 - Current
Center of Technology Services
Gordon College
08.2025 - Current
Gym Assistant
Gordon College
01.2025 - Current
Physical Plant
Cordon College
08.2024 - 08.2025
BBA - Accounting And Finance
Gordon College