Santina Freitag
Paychex Inc
Scottsdale,AZ
10
years of professional experience
Learns new information quickly. Handles customer questions clearly. Stay organized with pipeline. Works with client confidentiality standards while handling sensitive account and contact information. Contributes to team performance by supporting peers and keeping response times tight.
Work History
Inside Sales Representative
2 Years 1 Month- Build relationships with prospective clients through clear outreach and timely follow-up.
- Maintain accurate pipeline records to track prospect status, contact history, and next actions.
- Support account handoffs by sharing relevant prospect details and maintaining organized client notes.
- Follow up with prospects consistently to confirm interest, answer questions, and advance conversations.
- Participate in sales meetings to review prospect activity and align on daily priorities.
- Work with client confidentiality standards while handling sensitive account and contact information.
Sales Development Representative
7 Months- Developed strong relationships with Account Executives in each market to keep handoffs aligned and follow-up timely.
- Supported and trained teammates on outreach approach, strengthening team consistency and day-to-day execution.
- Managed restaurant owner conversations with a professional, relationship-first approach that supported market growth efforts.
Independent Verier
7 Months- Reviewed monthly financial records to confirm all development support transactions were fully accounted for.
- Applied strong attention to detail to spot discrepancies and maintain accurate documentation across accounts.
- Supported client relations by communicating clearly with internal teams on outstanding financial items.
Human Resources Administrative Assistant
10 Months- Coordinated recruitment and interview scheduling, helping maintain a steady candidate pipeline for open roles.
- Handled daily clerical requests using computer applications, delivering timely support to HR staff and applicants.
- Managed document filing and client confidentiality while keeping employee information accurate and accessible.
- Coordinated communication with candidates and staff to support interview logistics and day-to-day HR workflow.
- Assisted with event planning for HR activities and internal coordination, keeping schedules and details organized.
Loan Processor
1 Year 11 Months- Maintained daily and weekly communication with all parties to keep loan files moving on schedule.
- Protected client information and upheld confidentiality standards across every loan file handled.
- Managed urgent file timelines with strong time management to keep each client loan progressing efficiently.
- Supported client relations by responding clearly to status questions and maintaining a professional borrower experience.
- Used administrative assistance and document management skills to keep loan records complete, current, and easy to retrieve.
Real Estate Team Leader
1 Year 4 Months- Analyzed housing markets to identify potential buyers and match them with relevant listings.
- Managed communication with current and prospective buyers and sellers through face-to-face meetings and phone conversations.
- Met workflow needs by coordinating daily priorities and keeping transactions moving without delays.
Loan Partner
2 Years 7 Months- Collected buyer documentation to move home purchase pre-approvals forward with fewer follow-up delays.
- Verified credit checks, personal references, and employment history to strengthen loan file completeness.
- Managed each loan in Encompass to keep records organized and accessible throughout the application process.
- Coordinated client onboarding and account updates to maintain accurate information across active loan files.
- Maintained clear communication with borrowers and internal partners to keep documentation moving on schedule.
Timeline
Inside Sales Representative
Paychex Inc
09.2024 - CurrentRead More
Sales Development Representative
Cloud Kitchens
12.2023 - 07.2024Read More
Independent Verier
VanCare, Inc
03.2023 - 10.2023Read More
Human Resources Administrative Assistant
TetraPak
07.2022 - 05.2023Read More
Loan Processor
American Pacific Mortgage
07.2020 - 06.2022Read More
Real Estate Team Leader
RE/MAX INTEGRITY
03.2019 - 07.2020Read More
Loan Partner
Summit Funding, Inc
06.2016 - 01.2019Read More