Summary
Overview
Work History
Education
Skills
Timeline
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Santoiga Alimo

Miramar,FL

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Business System Analyst

TD Bank
1 2023 - 8 2023
  • Organized system operating procedures to strengthen controls.
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Assessed business requirements to create focused solutions

Customer Solutions Specialist

Capital One
03.2019 - 11.2021
  • Managed over 100 customer calls per day on products and services.
  • Guided customers on how to use the mobile and website.
  • Explained important security questions, critical customer guarantees.

Account Manager

Encore Capital
01.2018 - 01.2019
  • Proactively communicated with clients to address and solve outstanding debts.
  • Negotiated charges to collect payments, or arrange billing.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Education

Marketing degree - Marketing

Saint Cloud State University
Saint Cloud, MN
08.2013 - 05.2019

Skills

Communication

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Timeline

Customer Solutions Specialist

Capital One
03.2019 - 11.2021

Account Manager

Encore Capital
01.2018 - 01.2019

Marketing degree - Marketing

Saint Cloud State University
08.2013 - 05.2019

Business System Analyst

TD Bank
1 2023 - 8 2023

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Santoiga Alimo