Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SANTOS MURILLO

Fort Worth

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Looking for a healthcare management/administrative position.

Overview

5
5
years of professional experience

Work History

Recruiter

Maxim Healthcare Services
11.2023 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
  • Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.

Project Management Specialist (Intern)

Moxie Healthcare Solutions
02.2023 - 08.2023
  • Working alongside the revenue cycle manager assisting with claim submission, payment posting, past timely filing claims, collections
  • Assisting our CEO with client GRT reports and bank reconciliation quarterly audits and reports
  • By organizing other quarterly information for client meetings and having to present reports
  • Assisted in the creation of the Southeastern Physicians IPA
  • Established the new by-laws and membership positions with requirements

Member Specialist/Curbside Pick-Up

Sams Club
02.2022 - 02.2023
  • Memorize the entire line of company products, including specials and discounts
  • Provided exceptional customer service to new and existing members in setting up subscription plans
  • Providing technical support for members on a wide range of products, and resolving member issues

Registration Clerk

Good-All Witcher Medical Clinic
02.2020 - 08.2021
  • Provided Initial health screening for patients that presented COVID-19 symptoms and provided instructions for how care needed to be provided to ensure other patients safety.
  • Supported diverse patient populations by effectively communicating with individuals of varying cultural backgrounds, language skills, or abilities.
  • Maintained a high level of customer satisfaction through effective verbal and written communication skills
  • Completed registration paperwork, verifying accurate patient information.
  • Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.

Education

Master of Science - Healthcare Administration

Texas Tech University Health Science Center
Lubbock, TX
12-2025

Bachelor of Science - Healthcare Management

Texas Tech University Health Science Center
08.2023

Skills

  • Bilingual (English and Spanish)
  • Candidate screening
  • Project planning
  • Teamwork and collaboration
  • Exceptional communication
  • Administrative skills
  • Recruiting and sourcing
  • Recruitment process improvement
  • Strong interpersonal skills
  • Customer service
  • Administrative support
  • Project planning and development

Languages

Spanish
Native or Bilingual

Timeline

Recruiter

Maxim Healthcare Services
11.2023 - Current

Project Management Specialist (Intern)

Moxie Healthcare Solutions
02.2023 - 08.2023

Member Specialist/Curbside Pick-Up

Sams Club
02.2022 - 02.2023

Registration Clerk

Good-All Witcher Medical Clinic
02.2020 - 08.2021

Master of Science - Healthcare Administration

Texas Tech University Health Science Center

Bachelor of Science - Healthcare Management

Texas Tech University Health Science Center

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