Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Santos Vertrees

Lansing,MI

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Seeking employment with benefits to provide for family.

Overview

21
21
years of professional experience

Work History

Bartender

American Legion
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Cashier- Volunteer

UM Eaton Sparrow Health Gift Shop
03.2024 - Current
  • Open and closed gift shop
  • Greeted customers entering gift shop and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Patient Care Manager

Progressive Periodontics
12.2003 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Reviewed patients treatment plan ,fees, and insurance coverage ,scheduled surgeries.
  • Enhanced patient experience by providing a welcoming and efficient front desk service.

MOS

UPS
05.2019 - 04.2024
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Loaded and unloaded packages efficiently, minimizing potential damage to goods during transit.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Followed all safety and security protocols to minimize risk of injury.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
  • Collaborated with team members to maintain efficient workflow.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

No Degree - Dental Assisting Courses

Lansing Community College
Lansing, MI
1999

High School Diploma -

Lansing Eastern High School
Lansing, MI
05.1991

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Active listener
  • Self motivation
  • Speak and understand limited Spanish

REFERENCES

*Melissa DelRio- Chief of Staff Graduate School Chittenden Hall East Lansing, MI 48824 Wk-517-353-3220 cell-517-668-0658

*Julie Underhill-Previous office manager Progressive Periodontics 2019-2022 cell-517-282-2038

*Jodi Miner- UPS Driver cell- 517-819-1163

*Kyle Epps-UPS Local Supervisor cell-616-902-9766

Timeline

Bartender

American Legion
06.2024 - Current

Cashier- Volunteer

UM Eaton Sparrow Health Gift Shop
03.2024 - Current

MOS

UPS
05.2019 - 04.2024

Patient Care Manager

Progressive Periodontics
12.2003 - Current

No Degree - Dental Assisting Courses

Lansing Community College

High School Diploma -

Lansing Eastern High School
Santos Vertrees