Santos (Margarita) Smart

Protected caregivers, patients, and visitors while securing all hospital property. Patrol exPatrolled exterior of buildings and grounds while monitoring all activity in and out of the hospital to prevent theft, fire, and disturbances. security breaches incidents any alarming behavior. Control traffic by directing drivers, Document observations in detailed reports to maintain security integrity. Telephone calls. Communicate with Lubbock Police Department, Lubbock fire department. Perform fire drills. Weather drills train catastrophe responses. Coordinated transportation schedules for patients and medical staff efficiently. Communicated with medical teams to ensure timely patient transfers and services. Monitored radio communications for emergency response and service requests. Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff. Monitored dispatch board and adjusted call priorities regularly based on caller needs. Utilized various software systems to facilitate movement, planning and scheduling.

• Supervised dispatching, route planning, and vehicle tracking for 12 crude and water haulers, ensuring efficient operations
• Coordinated order processing
• Maintained up-to-date knowledge of personnel in the field and monitored all completed deliveries and delays to optimize service
• Monitored dispatch board and adjusted call priorities regularly based on caller needs
• Maintained detailed records of calls in physical and electronic databases to support accurate reporting and accountability
• Completed tasks according to production specifications and within established tolerances.

• Escorted patients to exam rooms while making friendly conversation to prepare for cleaning and procedures
• Gathered medical information, dental health history, and vitals to ensure comprehensive patient care
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
• Educated patients on oral hygiene techniques, enhancing their ability to maintain dental health
• Protected patients by sterilizing instruments, exam rooms, for clean and safe visits between every consultation

• Resolved customer complaints while ensuring a clean and organized checkout area for enhanced shopping experience.
• Exchanged returned merchandise for customers quickly and efficiently
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
• Informed customers about sales and promotions in a friendly and engaging manner
• Performed inventory control, such as counting and stocking merchandise.
• Arranged merchandise on sales floor for easy access by customers., priced items with a scan gun and switched price tickets according to promotional sales and sale expiration dates.

• Facilitated clerical support for agency employees by managing document copying, faxing, and filing.
• Reviewed records, paperwork, and orders for errors and resolved identified issues.
• Worked closely with Judges, Bond men, Attorneys, multiple departments to type, edit and format memos with accurate information needed.
• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
• Prepared comprehensive written reports to document inmate disturbances and injuries.
• Transported inmates using passenger vehicles and trucks to transport inmates to work, court and hospitals.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Performed audits and deep document reviews to verify compliance with applicable laws.
• Analyzed workplace complaints regarding civil rights and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Executed administrative functions including paperwork filing, mail delivery and sorting, office cleaning, and bookkeeping.

Same job description as above.

• Monitored premises to ensure safety and security of staff and patients.
• Conducted regular patrols of facilities to prevent unauthorized access.
• Responded promptly to incidents, ensuring appropriate action was taken.