Summary
Overview
Work History
Education
Skills
Timeline
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Santrese Campbell

Laurel Hill,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Esthetician

The Beauty Lounge Beautique
02.2021 - Current
  • Fostered friendly, warm, and exceptional customer experience.
  • Sterilized equipment for patient treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Advised clients on proper home-care regimens.
  • Brazilian Wax Expert
  • Serviced over 50 clients in office

Customer Support Representative

Onesupport (Frontier Telecommunications)
09.2019 - 03.2021
  • Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.
  • Outbound calls
  • Connected with customers to address questions and resolve issues through phone and email.
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
  • Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity.
  • Processed unemployment claims for Department of Texas Workforce Commission

Education

Some College (No Degree) - Social Work

Livingstone College
Salisbury, NC

Licensed North Carolina Esthetican - Skin Care

Triumph Beauty Academy
Lumberton, NC
11.2021

High School Diploma -

Scotland High School
Laurinburg, NC
05.2002

Skills

  • Excellent Team Player
  • Clean Equipment
  • Public Health Codes Knowledge
  • Full Body Wax Expert
  • Skin Assessment
  • Skincare Services
  • Typing Proficiency
  • Professional Telephone Demeanor
  • Inbound Call Answering
  • Customer Service Excellence
  • Reading Comprehension
  • Friendly and Patient

Timeline

Esthetician

The Beauty Lounge Beautique
02.2021 - Current

Customer Support Representative

Onesupport (Frontier Telecommunications)
09.2019 - 03.2021

Some College (No Degree) - Social Work

Livingstone College

Licensed North Carolina Esthetican - Skin Care

Triumph Beauty Academy

High School Diploma -

Scotland High School

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Santrese Campbell