Saphia Allen

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
• Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
• Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
• Provided mobility assistance such as walking and regular exercising.
• Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
• Provided physical assistance for mobility, promoting independence and safety in the home environment.
• Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
• Monitored vital signs and reported any abnormalities to medical professionals promptly.
• Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
• Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.

- Locating and interviewing patients who need consented guidance/assistance

- Creating a positive experience and rapport with patients

- Contacting patients at least weekly via phone and scheduling face to face contact to address patient centered goals in relation to personal and health goals

- Documenting daily detailed patient contact and care provided

- Meetings set for check ins of patient’s goal progress

- Keeping clients out of the hospital by supporting regular visits to their primary care physician through scheduling and accompanying as needed/requested

- Keeping patients actively engaged with their primary physicians and specialist

- Meeting/huddling with doctors and nurses(care team)

- Providing reminders to patients for future encounters

- Supporting the patient to assure pick up of medication necessary to maintain health

- Empowering the patient to manage their care post graduation of 6 month program/partnership

- Providing patients with educational materials concerning health and life goals

- Supporting all transitions of care

- Assisting patient with personal life goals as well as health goals

- Helping the client to be compliant with their care plan and goals set 
- Partnering with care teams (Community, providers and internal staff)

- Obtaining knowledge and steady learning of community cultures and values

- Exercising a holistic and patient centered approach for overall health

- Navigating the community on public transportation and foot 
- Making home visits 
- Attending team meetings and groups

- Facilitating healthy support groups(Fit&Free)
- Creating calendars and flyers
- Creating fun paths for patients and advocating throughout every goal with in 6months or more.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with daily living activities, improving their overall quality of life enhancing comfort by providing compassionate and attentive care.
• Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients within their private homes setting
• Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting
• Administered medication as directed by physician.
• Attended medical appointments and therapy
• Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Maintained detailed records of patient progress, ensuring accurate communication among healthcare providers and continuity of care across multiple visits.
• Followed nutritional plans to prepare optimal meals.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Monitored vital signs and reported changes to medical staff, contributing to timely interventions and improved health outcomes.
• Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.
• Monitored progress and documented patient health status changes to keep care team updated.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Detected and deterred

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Followed verbal and written instructions to properly move and ship products.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Stored and secured packages in designated areas to prevent damage and theft.
• Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
• Maintained clean, orderly work environment free of hazards.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
• Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
• Worked alongside experienced nursing professionals to learn new procedures.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
• Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
• Participated in skills lab simulations to further develop nursing skills.
• Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
• Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
• Cleaned and treated wounds to avoid infection and provide protection.
• Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
• Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
• Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
• Reviewed charts, doctor notes and test results to gather information on patients.
• Developed strong organizational skills through careful management of multiple patient assignments and competing priorities during clinical rotations.
• Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
• Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
• Effectively communicated with diverse populations of patients using active listening skills and empathy to build rapport during interactions.
• Advocated for and strived to protect health, safety, and rights of patient.
• Collaborated with other health care professionals to establish optimal patient care.
• Managed patients recovering from medical or surgical procedures.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Evaluated patient histories, complaints, and current symptoms.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Investigated and resolved issues affecting hospital operations and patient care.

• Contributed to cost savings measures by managing inventory levels and minimizing waste in the department.
• Reduced instrument damage rates by implementing careful inspection and maintenance protocols.
• Supported successful surgeries through accurate assembly and timely delivery of required instrument sets.
• Packing and shipping medical supplies
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Completed daily orders with expert picking and packing of shipments.
• Ensured timely completion of orders through effective time management and multitasking skills.
• Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
• Inspected items to identify discrepancies and damages and reported to supervisor.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Collaborated with team members to achieve daily goals and meet company objectives.
• Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
• Increased accuracy of packed items by diligently following packing lists and verifying product information.
• Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
• Trained new employees on proper packing and labeling techniques and to apply best practices.
• Monitored outgoing packages for proper labels and accurate address information.
• Assisted in inventory management, conducting regular counts and reporting discrepancies.
• Placed items into bags, boxes or other containers.
• Assembled boxes, cartons and containers to package items.
• Counted items to verify accuracy of orders.
• Sorted and stacked finished items.
• Labeled containers, container tags or products.
• Packaged fragile items with cushioning material.
• Monitored inventory levels to report on shortages or excess.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Created and updated records and files to maintain document compliance.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Informed customers about daily and seasonal specials.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
• Upsold appetizers, drinks and desserts to increase restaurant profits.
• Processed orders and sent to kitchen employees for preparation.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
• Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
• Seated patrons based on guest preferences and seating availability.