Saphyre McCombs- VanSteenwyk
Oskaloosa,IA
Summary
Caring and empathetic Living Skills Advisor with 3 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Overview
6
6
years of professional experience
Work History
Living Skills Advisor
Christian Opportunity Center
06.2021 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Maintained up-to-date knowledge on training, ensuring accurate care was provided to clients at all times.
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Demonstrated strong time management skills while attending multiple patient needs simultaneously during busy shifts.
- Maintained patient confidentiality at all times, ensuring compliance with HIPAA regulations and upholding ethical standards.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
Cashier
HyVee Wine & Spirits
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cook
Hyvee Market Grill
08.2019 - 05.2021
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Welcomed customers and helped determine their needs.
Barista
Coffee Connection
09.2018 - 08.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Packaged bagels, muffins and other food items for customer purchase.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Bachelor of Arts - Human Services & Psychology
William Penn University
Oskaloosa, IA05.2025
High School Diploma -
Knoxville High School
Knoxville, IA05.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Medication Administration
- Patient Care
- Clinical Documentation
- CPR trained
- Dependable and Responsible
- Active Listening
- Client Advocacy
- Friendly, Positive Attitude
Timeline
Cashier
HyVee Wine & Spirits
05.2022 - Current
Living Skills Advisor
Christian Opportunity Center
06.2021 - Current
Cook
Hyvee Market Grill
08.2019 - 05.2021
Barista
Coffee Connection
09.2018 - 08.2019
Bachelor of Arts - Human Services & Psychology
William Penn University
High School Diploma -
Knoxville High School
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