Sapphire Zerfass
Alburtis,PA
Summary
Versatile and reliable, with a proven track record at Windcreek Casino, I excel in customer service and cash handling, ensuring compliance and enhancing gaming experiences. Demonstrated adaptability and professionalism, I've effectively managed diverse tasks, significantly improving operational efficiency.
Overview
3
3
years of professional experience
Work History
Table Games Dual Rate Dealer
Windcreek Casino
Bethlehem, PA
11.2022 - Current
- Maintained knowledge of departmental regulations and procedures.
- Assisted customers in understanding the rules and regulations of table games.
- Dealt assigned game in accordance with established policies, procedures, and state gaming regulations.
- Monitored players' betting habits for signs of cheating or other irregularities.
- Inspected cards, dice, and other equipment used in table games prior to use.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Kept track of buy-ins to make sure that there are no Title 31 violations, and also kept track of average bets of players and any chips being taken from the guests or the rack.
Sanitation Worker
UNFI
Slatington, PA
05.2022 - 11.2022
- Removed trash and waste from work areas to designated collection points.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Inspected premises for any potential health hazards or safety issues.
- Trained any new workers.
- Responded quickly to spills or accidents to minimize damage or contamination.
Education
Associate of Business Administration -
Manor College
Jenkintown, PA05-2022
High School Diploma -
Milton Hershey School
Hershey, PA06-2020
Associate of Applied Business - Accounting
Moravian Univeristy
Bethlehem, PASkills
- Cash handling expertise
- Excellent customer service
- Professionalism
- Gameplay monitoring
- Multitasking
- Reliability
- Adaptability
Affiliations
- Reading
- Learning new hobbies like crocheting
- Learning new dishes to cook
Accomplishments
- Earned a moment from a player saying that I was very welcoming and friendly and that they enjoyed playing at my table and talking with me.
References
References available upon request.
Timeline
Table Games Dual Rate Dealer
Windcreek Casino
11.2022 - Current
Sanitation Worker
UNFI
05.2022 - 11.2022
Associate of Business Administration -
Manor College
High School Diploma -
Milton Hershey School
Associate of Applied Business - Accounting
Moravian Univeristy
Similar Profiles
Barry (B.J.) ChildsBarry (B.J.) Childs
IT Business Analyst at Windcreek CasinoIT Business Analyst at Windcreek Casino
Kristie LamourKristie Lamour
Table Games Dealer at WindCreek CasinoTable Games Dealer at WindCreek Casino
Angelica RiveraAngelica Rivera
Casino Cage Cashier at Windcreek CasinoCasino Cage Cashier at Windcreek Casino