Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Results-driven Sales Consultant with expertise in customer relationship management and closing techniques. Proven ability to enhance customer retention through effective issue resolution and personalized offers, driving sales growth in competitive environments.
Customer Service & Sales. Billing questions, Repair, & troubleshooting. Selling products such as Cable, Streaming, Fiber Internet, Digital Home Phone, & Wireless Devices. Overcoming objections and providing solutions to fit customer communication needs. Rebuttal with personalized offers to assume the sale. De-escalating irate customers and emphasize & address with their concerns. Build rapport with customers and engage in conversations to help resolve their reason for calling. Presented a personalized offer to meet their needs. Provided benefits and features of products and explained what’s in it for them.
Customer Service & Sales. Billing questions, Repair, & troubleshooting. Selling products such as Cable, Streaming, Fiber Internet, Digital Home Phone, & Wireless Devices. Overcoming objections and providing solutions to fit customer communication needs. Rebuttal with personalized offers to assume the sale. De-escalating irate customers and emphasize & address with their concerns. Build rapport with customers and engage in conversations to help resolve their reason for calling. Presented a personalized offer to meet their needs. Provided benefits and features of products and explained what’s in it for them.