Saquan Howell
Swansea,SC
Summary
Dedicated and compassionate Unit Secretary, Certified Nursing Assistant, Certified phlebotomist with over 10 years of experience providing high -quality patient care across diverse clinical settings including OB/GYN,Labor & Delivery, Woman's Health, Medical-Surgical and Pediatric clinics. Proven expertise in patient advocacy, clinical operations,and team leadership. Seeking to leverage skills and experience in a challenging new role.
Overview
10
10
years of professional experience
2001
2001
years of post-secondary education
Work History
Certified Nursing Assistant
Still Hopes Episcopal Retirement Community
Columbia, SC
02.2022 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored and documented vital signs for resident health assessments.
- Communicated effectively with healthcare team to ensure resident safety.
- Supported recreational activities to enhance resident engagement and well-being.
- Maintained cleanliness and organization of resident living areas and supplies.
- Provided emotional support to residents through companionship and active listening.
- Administered medications as directed by nursing staff and ensured compliance.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Helped residents walk with or without self-help devices.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Unit Secretary/Patient Care Technician/Phlebotomy Technician
Prisma Health Richland Float pool
Columbia, WI
08.2015 - 01.2019
- Managed patient records and ensured accuracy of information in electronic systems.
- Coordinated appointments and scheduled procedures for medical staff and patients.
- Assisted healthcare professionals with administrative tasks and communication needs.
- Processed incoming calls and directed inquiries to appropriate departments efficiently.
- Supported patient admissions by verifying information and preparing necessary documentation.
- Organized files and documents to streamline access for clinical staff members.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Greeted visitors and patients in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Managed unit call reception and routed calls to correct department.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Provided patient information to facilitate timely admissions and discharges.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Retrieved physicians' paperwork, including lab test requests.
- Prepared documents for signature by physicians or other authorized personnel.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Compiled physical and digital documents, charts, and reports.
- Conducted follow-up phone calls to discharged patients regarding their care after leaving the hospital.
- Organized laboratory specimens for pick-up by courier service.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Performed basic bookkeeping duties such as tracking payments received from insurance companies or patients.
- Conducted patient intake interviews to collect medical information and insurance details.
- Updated group medical records and technical library to promote smooth office operations.
- Maintained a clean and organized front desk and reception area.
- Entered patient information into hospital databases with attention to detail and accuracy.
- Utilized hospital information systems for data entry and retrieval.
- Assisted in the maintenance of electronic health records (EHR) and manual filing systems.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Assisted nursing staff in delivering quality patient care and support.
- Monitored patient vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
- Supported patient mobility through safe transport within the facility.
- Ensured compliance with safety protocols and infection control measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
Education
Certified Nursing Assistant - Nursing Assistant
Midlands Technical College
West Columbia, SC 09.2017 - 09.2017
Certified Phlebotomy Technician - Phlebotomy
All Heart Allied Education
Sumter, SC 03.2015 - 04.2015
Calhoun County High School
St.Matthew, SC Skills
- Vital signs monitoring
- Patient care technique
- Medication administration
- Electronic health records
- Appointment scheduling
- Specimen collection
- HIPAA compliance
- Front desk operations
- Effective communication
- Emotional support provision
- Problem solving
- Time management
- Documenting behaviors
- EMR / EHR
- Light housekeeping
- Meal planning
- Quick problem solver
- Patient relations
- Blood glucose testing
- Recording vital signs
- Monitoring fluids
- Collecting vital signs
- Condition monitoring
- Transporting patients
- Companionship and emotional support
- Intake recording
- Ambulation assistance
- Alzheimer's and dementia care
- G-tube care
- Inpatient care
- Medical records management
- Outpatient care
- Patient-focused care
- Patient assessments
- Dementia and Alzheimer's care
- Activity planning
- Electronic charting
- Admitting support
- Infection control procedures
- Preparing meals
- Pediatric care
- Assisting with personal grooming
- Collecting specimens
- Respiratory equipment training
- Urinary catheter care
- Healthcare ethics
- Colostomy care
- Direct patient care
- Supporting personal needs
- Bedside manner
- Positioning patients
- Indirect patient care
- Reliable team player
- Compassionate
- Valid SC driver's license
Clinical Skills, Administrative Skills
- Patient Care,Vital Signs, Phlebotomy,ADL Assistance, Electronic Health Records (EHR)
- Medical Billing& Coding, Data Entry, Patient Advocacy
References
References available upon request.
Timeline
Certified Nursing Assistant
Still Hopes Episcopal Retirement Community
02.2022 - Current
Certified Nursing Assistant - Nursing Assistant
Midlands Technical College
09.2017 - 09.2017
Unit Secretary/Patient Care Technician/Phlebotomy Technician
Prisma Health Richland Float pool
08.2015 - 01.2019
Certified Phlebotomy Technician - Phlebotomy
All Heart Allied Education
03.2015 - 04.2015
Calhoun County High School