Saquana Yon
Bristol,CT
Summary
Recent graduate with a passion for delivering exceptional patient care. Skilled in administrative duties and basic clinical tasks. Strong work ethic and effective communication skills. Committed to improving patient satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
BSR
Trinity Health of New England
Waterbury, CT
06.2023 - Current
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Receptionist
Cardiology Associates
Waterbury, CT
07.2017 - 05.2023
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed patient payments and scanned identification and insurance cards.
- Entered insurance, demographics and health history into patient database.
Education
Certificate - Administrative Health Specialist
Porter And Chester Institute
Waterbury, CT07-2017
Certificate - Medical Assistant
Mercy College of Health Sciences
Des Moines, IASkills
- Appointment scheduling
- Insurance verification
- Time management
- Problem solving
- Administrative support
- Data entry
- Patient registration
- EMR / EHR
- Medical terminology
- Appointment management
- Answer multi-line phone
- Organizational skills
References
References available upon request.
Timeline
BSR
Trinity Health of New England
06.2023 - Current
Medical Receptionist
Cardiology Associates
07.2017 - 05.2023
Certificate - Administrative Health Specialist
Porter And Chester Institute
Certificate - Medical Assistant
Mercy College of Health Sciences
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