Summary
Overview
Work History
Education
Skills
Leadership Achievements
Timeline
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SAQUIB AHSAN

Warren,MI

Summary

Dynamic professional with a proven track record at Amazon, excelling in training and coaching while achieving 99% order accuracy. Skilled in inventory management and customer service, I thrive in fast-paced environments, optimizing workflows and enhancing team collaboration to drive operational success.

Overview

4
4
years of professional experience

Work History

Learning Ambassador / Warehouse Operative

Amazon
Detroit, MI
06.2022 - Current
  • Process customer orders with 99% accuracy, supporting on-time shipment and productivity goals
  • Train and coach 50+ employees on safety, workflow, and equipment usage, improving retention by 95%
  • Ensure safety compliance and inventory accuracy across cycle counts and staging areas

Courtesy Team Member

Ford Field
Detroit, MI
08.2023 - 02.2024
  • Assisted 65,000+ guests with seating, directions, and event information in a professional manner
  • Supported smooth operations by monitoring assigned areas and collaborating with event staff
  • Provided excellent customer service by proactively addressing customer needs or concerns in a timely manner.

Crew Member

Dunkin Donuts
Highland Park, MI
08.2022 - 07.2023
  • Delivered customer service that ensured repeat business
  • Assisted with inventory management, stock rotation, and store cleanliness
  • Supervised daily operations and ensured smooth workflow during busy shifts.

Sales Associate

Boost Moblie
The Bronx, New York
05.2021 - 06.2022
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Processed sales transactions accurately and efficiently at point-of-sale systems.
  • Collaborated with team members to manage inventory levels and stock replenishment.

Education

Associate of Science - Computer Information Systems

Macomb Community College
Warren, MI
05-2025

Bachelor of Business Administration - Technology, Information Systems & Analytics (TISA)

Wayne State University – Mike Ilitch School of Business
Detroit, MI
05.2026

Skills

  • Microsoft Office 365
  • Warehouse safety
  • Inventory management
  • Event support
  • Customer service
  • Training and coaching
  • Problem solving
  • Team collaboration
  • Technical support
  • Workflow optimization

Leadership Achievements

  • Achieved 100% safety compliance at Amazon
  • Improved processing efficiency by 20%+ through workflow enhancements
  • Recognized for delivering consistent guest experience at Ford Field and Metro Valet events

Timeline

Courtesy Team Member

Ford Field
08.2023 - 02.2024

Crew Member

Dunkin Donuts
08.2022 - 07.2023

Learning Ambassador / Warehouse Operative

Amazon
06.2022 - Current

Sales Associate

Boost Moblie
05.2021 - 06.2022

Associate of Science - Computer Information Systems

Macomb Community College

Bachelor of Business Administration - Technology, Information Systems & Analytics (TISA)

Wayne State University – Mike Ilitch School of Business

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SAQUIB AHSAN